Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
377 reviews
TheGuarantorsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
377 approved reviews, newest moderated first
This would actually mark my 16th application denial in 6 months if it wasn't for theGuarantors. I'm so thankful that this company was even invented... pure genius. I was approved in a matter of minutes and I also scored some low price renters insurance via a 3rd party per the websites referral. Thanks for being the supportive husband that I needed to get my family approved for my new home.
By Tish
Every thing was good just a little pricey
By Donald
Ease of application. Results were very fast! Process linked with the property and was very seamless!
By DAVID D.
After searching The Guarantors online, I received a referral from a property manager. The experience was quick, fast, and a great process. I was able to locate the property I was interested in applying for with no problem and was approved immediately. The Guarantors' agent confirmed my interest to the landlord, and my process was approved. The Guarantors agent contacted me, we spoke on the phone he was amazing. .
By Mallory
Well, I pretty much have the same complaint as everyone else. I sent them $1,035, and decided to go with another realtor. They haven't sent me ANYTHING back. And they're a complete 'Automated system', so you don't even talk to a real person. They emailed me once saying they had to reach out to the 'Landlord', and it's been over a month. This company is a complete SCAM. Please spread the word about these con-artists.
By Antonio G.
Don’t trust this company. They refuse to refund me back my money and I never moved into the unit. Didn’t even sign the lease. It was canceled and asked to reapply! Plus full refund!!! Now they are refusing to give me back my money… I got the emails! They put the money in my account then took it out 24 hours later. With no reason on why…
By Shawna L.D. T.
Had to break a lease due to a horrible landlord. 4 months in to a 16 month coverage period - can't get a single $ back from the guarantors even though they're no longer under any financial liability - it's a JOKE and a RIP OFF
By Joe B.
They sent two contradictory emails about my compliance then a real person was unreachable on their support platforms.
By Alex H.
