Trustworthy
Our experience was quick and easy
By David
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
377 approved reviews, newest moderated first
Our experience was quick and easy
By David
It was quick and easy
By Gail
Applying was easy fast and convenient. I hit my decision fast and was into my new apartment in no time. I highly recommend this to anyone trying to do it themselves but might not have the means.
By kristyford
Not directed communication, only text messages or emails,
By Rubi
Response from TheGuarantors· Jul 8, 2026
Hi Rubi, We want to clarify that text and email are not our only support channels. We're available by phone seven days a week from 8:00 a.m. to 7:00 p.m. Monday through Friday and from 9:00 a.m. to 6:00 p.m. on Saturdays and Sundays (Eastern Standard Time). In addition to phone support, we also offer email, text, and self-service resources, giving you multiple ways to reach our team based on your preferred method of communication. We gave you a call today but unfortunately weren't able to reach you. If you'd prefer to speak with a live representative, we're happy to help. Simply give us a call back at your convenience, and one of our team members will be glad to assist you. We appreciate you bringing this to our attention and want to ensure you have every available option to get the support you need.
Excellent company and was able helped me tremendously
By Jacqueline
Easy to process thank you
By Christopher
My experience using this service was absolutely exciting. I was approved and now im able to get in to my new home. Love this application. This gives people second chances during life stressful moments. Love it ❤️
By Diana F.
kathleen has been perfect during this whole process. shes kept me up to date on every step.
By Felicia