Easy to complete and they responded in…
Easy to complete and they responded in a timely matter
By Mark
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
377 approved reviews, newest moderated first
Easy to complete and they responded in a timely matter
By Mark
It was such a nice easy process
By Christine
Everything was just so smooth and very nice to work with
By Larry
Tell me why you determine how much is in my account. If the amount owed is covered that should be all of your concern.
By Scott
Response from TheGuarantors· Jul 17, 2026
We understand that payment issues can be frustrating, and we'd like to help get this resolved as quickly as possible. Please reach out to our support team at your earliest convenience so we can review your account and work with you to resolve the issue. Our team is available seven days a week by phone, email, SMS, or through our self-service chat.
I’m very grateful for The Guarantors, without them I wouldn’t have been able to get an apartment due to my divorce and bankruptcy. They really stepped up to give people a chance to rebuild.
By Jennifer
Easy PEasy.. THANK YOU
By Cynthia K.
The communication and personal assistance was outstanding. Truly grateful.
By Timm M.
Very helpful and easy to navigate the entire process
By customer