Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
741 reviews
The Graphic EdgeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Graphic Edge is your source for custom screen printing and embroidery, including custom t-shirts, sweatshirts and athletic apparel. Custom design clothing has been our specialty and passion for 25 years.From custom printed shirts for sports teams to cutting edge custom hoodies for student organizations, we strive for perfection on every project, regardless of size. Our in-house graphic artists will bring to life any custom t shirt design you can envision. We don’t recognize limits - you think it, we make it happen. That’s The Graphic Edge way.
The Graphic Edge (thegraphicedge.com) has 741 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
741 approved reviews, newest moderated first
Absolutely lazy customer service. Their rep, Kayla Girard, didn't even bother to help me find a specific style of hat I was looking for (I gave her the specs). She just sent me a link to the catalog. Geez, why didn't I think of that?
By Hal
So my 7yr old son and I designed a sweatshirt he really wanted for Christmas. We used 2 colors and it was very simple. It was a town and the name of the town mascot, along with one logo of a baseball player. That was it. So I get a quote for $60 and I thought that's pretty expensive, but because I'm only ordering 1 shirt and they usually deal in bulk, okay I get it. So the next day I go to order and the price changed. Now it's $96.00...!!! I'm like, uhhhwtf. I call them and the rep says to me, "well you're only ordering 1, so it's pretty reasonable." I said, "have you ever been in a clothing store or gone to an outlet?" I mean seriously? 96.00 dollars for 1 sweatshirt with a very minimal design? I made the same sweatshirt on two other sites and they were both asking the same price....which was $60.00. So now I know I'm getting scammed. The price was 60 yesterday and today it's 96? No way! First of all, anyone would have to be out of there minds to pay that. Secondly, the rep said she would change the shipping option from UPS to USPS and I would have to pick it up at the post office and in the process, she would save me $3.00. So she says, "there, that's better." Lol. Don't do me any favors Graphic Edge....That's a slap in the face if you ask me. Now for anyone who thinks 96 is reasonable, then you must be rich.
By Devon C.
Great place to shop online. Good deals and we'll worth the buy! I'm happy and will keep shopping here. My package's have always came in a reasonable time without incident. I highly recommend THE GRAPHIC EDGE...!
By Nini
The Graphic Edge has always come through for me. Even have helped me cover up my mistakes and have always been very flexible to work with.
By Coach Don M.
the sizes run a little bit smaller than others. but otherwise they are nice.
By Bryan
The customer service representatives were awesome. They were patient when working through the design for our organization, changes in apparel items and closing dates on the on-line store.
By customer
The products are good, however my sales rep was very hard to communicate with and there were a lot of mistakes made. I hope to have a better experience with future purchases or I will go elsewhere.
By customer
Response from The Graphic Edge· Sep 1, 2017
Thanks for leaving a review. Really sorry we let you down. Would you mind contacting me at [email protected] to provide some additional details so we can avoid this kind of thing in the future?
Great Job! We love your desi!gn services
By SM B.
