Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
420 reviews
Touchstone Essentials, IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe it’s not too much to ask for your nutritional supplements to meetthe same high standard you want for your food: organic, clean and natural.•••Touchstone Essentials was born in 2012 with a vision of organicgoodness accessible to everyone. Getting the right nutrition is abig part of living to your full potential.•••We comb scientific journals and carefully cultivate formulas thatput healing plants at your fingertips. It’s a difference you can see and feel.•••Our supplements read like a recipe for good health.They're filled with organic fruits and veggies, and never any toxic additives.
Touchstone Essentials, Inc (thegoodinside.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
420 approved reviews, newest moderated first
Brilliant! Thank you so much. Excellent product and fast delivery. Well done!
By Ella
Response from Touchstone Essentials, Inc· Aug 7, 2025
Hi Ella! We're happy to hear that you're satisfied with our products! Do not hesitate to contact support if you have any questions or concerns! Thank you for shopping with us!
My son has had an allergic reaction to this. I followed the recommended dosage. He doesn’t have any allergies this is the first time he has a reaction. Tried to contact the representative didn’t get a response tried to contact touchstone no response. We have had to go to hospital twice one the one day because 6 hours later the reaction came back. Update: after they responded to this review I got a very generic email with absolutely no assistance or accountability, claiming allergies could even come from water and sunlight. I wasn’t after anything except some advice since we were in and out of hospital for 24hrs and the specialist at the hospital advised it might continue till it leaves his system which could take anywhere between 24-72 hours even though they claim 4-6 hours. They need to warn parents of possible reactions no matter how “rare” they claim it to be. They also should have a hotline available for emergencies. My son has never had an allergic reaction to anything before this product.
By sibelle D.
Response from Touchstone Essentials, Inc· Aug 5, 2025
Hi Sibelle! We're sorry to hear your son is not feeling well. We are having trouble finding your account. We have requested that you please provide us with more information so that we can look further into your account. Our natural detox supplements (Pure Body Extra, Pure Body, Fulvic Minerals+) do not contain any of the allergens that commonly cause a reaction. While it’s possible for someone to have an allergic reaction to anything (even sunlight or water), an allergy to natural zeolite is extremely rare. Zeolite is not stored in the body, passing through the excretory system within 4 to 6 hours. The natural mineral Clinoptilolite zeolite is safe for long-term, daily use and has been granted GRAS (Generally Recognized As Safe) status by the US FDA. Our support team offers a response to emails within 48-72 hours of receiving the email, we have notified support about your review and will be responding to your email. Please look for this response in your general inbox or your junk/spam folder. Touchstone Essentials supplements are designed to support detoxification and well-being; they are not intended to diagnose, treat, cure, or prevent any disease. However, scientific research has established a connection between nutrition and health. As with all supplements, we encourage you to consult with your health professional with regard to your individual medical needs.
Great product. I don’t care to pay for shipping though.
By Darlene
Response from Touchstone Essentials, Inc· Aug 4, 2025
Hi Darlene! We're happy to hear you think our products are great! We offer free shipping to select countries with delivery as soon as 10 days! If you have any questions or concerns, do not hesitate to contact support. Thank you for shopping with us!
Fast deliveries
By customer
Response from Touchstone Essentials, Inc· Jul 30, 2025
Good morning! We're glad to hear that you're happy with the speed at which you received your order! Please let us know if you have any questions or concerns!
I got my package, but with some delay as it was stuck in customs. Had to pay duty and a fee to get it released.
By Henrik Skov O.
Response from Touchstone Essentials, Inc· Jul 30, 2025
Good morning, Henrik! Thank you for your purchase and feedback. We're sorry to hear that your order was stuck in customs. Unfortunately, we're unable to account for things that happen in customs. These are guidelines that occur at a country level and they must be adhered to. Furthermore, we're unfortunately unable to account for any duty or fee that customs charges as those aren't charges enacted by our company. We are glad to hear that you received your package however! Please let us know if you have any further questions!
The provider they use for delivery was Terrible. They had my items all over the place and with the heat I don’t think it’s any good any more.
By Canada �.
Response from Touchstone Essentials, Inc· Jul 28, 2025
Hi there! Thank you for your feedback and purchase. Our products are stress tested up to 120 degrees, so, your product is still safe to use, despite heat during shipping. Unfortunately, as we don't deliver these ourselves and instead ship them out of our warehouse, we can't control how quickly they get to a destination, but we do our best to use reliable companies and couriers such as Canada Post.
I like that it doesn't really have a flavor. But I haven't noticed a difference since using the product. Both my daughter and I tried it after hearing my mom's positive experience. But I don't see any differences on my end?
By Victoria C.
Response from Touchstone Essentials, Inc· Jul 15, 2025
Hi Victoria! Some folks notice a difference right away, while others never notice a difference (although, some folks notice a difference after they stop taking the product...and realize it was working for them and start taking it again). It's designed to be a gentle detox, unlike typical and unpleasant detoxing with other products. Since every person's heavy metal load and toxin load vary, everyone's experience will vary. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
I’m not usually consistent with taking supplements but I felt Telo-Vital from the first time I took it so I kept wanting to take it because it just made me feel so good. Then about two weeks in I noticed my skin especially my hands were getting smoother. AMAZING
By Laura G.
Response from Touchstone Essentials, Inc· Jul 15, 2025
Hi Laura! We're happy to hear you enjoy taking our product Telo-Vital. Telo-Vital works at the cellular level, so while the benefits are real, they build gradually over time, not overnight. Its key ingredients are extracts shown to activate telomerase, the enzyme that helps maintain telomeres, which support healthy aging. Telo-Vital is a long-game investment in your cellular health. Stick with it consistently, and over time you’ll see and feel the difference—inside and out. Do not hesitate to contact support if you have any questions or concerns. Thank you for shopping with us!
