Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
381 reviews
The Glow FairySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
381 approved reviews, newest moderated first
I am currently waiting for more than 6 weeks. I contacted the company and receive general answers with apologies, but still no product, refund or concrete update on delivery date. I fully accept and understand a longer shipping time due to all kinds of things happening in the world. However, if even AliExpress’ delivery is faster then something is really wrong.
By Nathalie Van der V.
I have ordered from the Glow Fairy a few times now. I really enjoy their products, they send their products off quickly and their customer service is amazing, should you need any assistance. Keep it up, the Glow Fairy team.
By Anonymous
I ordered products individually and later found that there’s a bundle for lesser price. I asked if the order can be charged as a bundle, and just like that, Lauryn made it happen. No hassle, quick, friendly and professional response. I truly appreciate the excellent customer service. Thank you 😊
By Pauline M.
Absolutely love the retinol face wand. It leaves my skin feeling so soft and nourished and there is definitely a reduction in fine lines after using it for less than a month.
By Narelle W.
I received the product and it was damaged. I emailed Amanda Taylor in customer support and sent her a picture. She immediately responded and is sending out a new one. I have not had a chance to try the product yet but the customer service is outstanding!
By Dawn S.
My package didn't arrive and I've got a lot of help to resend it to a new address. I really like this produck and I was so sad not to get it but she Made ir happen. I appreciate it a lot.
By Linda W.
The truth is you may love the products or you may not but one thing you can’t argue with is there customer service . Patience and the severity of one’s service team means just as much as the item itself so one thing you can’t argue with is that professionalism of this company is overlooked
By Consumer
I ordered the Eye Boosts to help with my 63 yr old ageing under eyes and was not disappointed! After using them my eyes look like I've just had a really good night's sleep and don't look so hollowed or tired. My under eyes at 63 are now getting crepey/wrinkled but this becomes more smooth after using the Eye Boosts. I will definitely be ordering some more!!!
By Mrs B.
