They have excellent customer service!
They have excellent customer service!
By Nancy
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
10 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Online Gift Certificate Sales & Management SystemWe provide an easy to use system that offers your business multiple ways to increase revenues with digital gift certificates, daily deal promotions, and online payments.
TheGiftCardCafe (thegiftcardcafe.com) has 10 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 10 reviews with 5 stars · Clear filters
They have excellent customer service!
By Nancy
What a great experience with gift card cafe. I have been using them for many years for my online gift certificates. I recently contacted them to see if they could help with an update to the image for my cart as I am not very tech savvy. The representative I dealt with was very helpful and prompt and updated the image without a problem within little time! I would recommend them and will continue to use this company! 😊 Thank you!!
By Melissa
What AWESOME customer service! I needed a change made to my Gift Card Cafe Site and not even 30 minutes AFTER I sent a message, it was done! Highly recommended not only for the ease of using Gift Card Cafe, but also for their AWESOME customer service! If you’re on the fence about using Gift Card Cafe, try them and see for yourself!
By Grace
Thank you for your help. I had a specific request and it was handled quickly and efficiently.
By Paige B.
I was in the middle of schedulling a campaign & realized there was a little glitch and I had zero time to fix it. i sent in a request & within 20 minutes Fernando & the team had resolved the issue & sent a kind message of encourament ... this is the way the world shoudl work. THANKS
By Troy
They are always very timely on their responses.
By Brad F.
Linda was very helpful and patient. She was able to help me get my Cyber Monday promotions up and running this morning. I was kinda last minute in getting organized for this day.
By Tonya F.
Response time was very quick. Thank You
By Paradise S.