Excellent customer service!!
Excellent customer service!!! Recommend
By GT
Response from The Futures Desk· Mar 19, 2025
Thank you GT!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
433 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Now a part of Topstep. Follow us there for more updates.
The Futures Desk (thefuturesdesk.com) has 433 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
433 approved reviews, newest moderated first
Excellent customer service!!! Recommend
By GT
Response from The Futures Desk· Mar 19, 2025
Thank you GT!
I just started the journey with this prop firm. I like the rules, the interface looks and works well. I have a good feeling about it.
By Victor
Response from The Futures Desk· Mar 7, 2025
We're glad to have you on The Desk!
Love the ability to essentially to create my own assessment criteria instead of it being a cookie cutter. Great support thus far. I am very pleased.
By Michael G.
Response from The Futures Desk· Mar 7, 2025
Appreciate that!
So far the service and platform has been excellent
By bobby
Response from The Futures Desk· Mar 7, 2025
Yes! Thank you!
I love the whole business model. The fact that you can build your own account based on your trading style. I love that you only pay the fee once but have options to reset or renew for a much lower price. I think that the journalling whilst in a trade has been the biggest win for me. I tend to not want to journal losing trades so this way means I don't know its a losing trade until after my journalling. I love data and there is so much data to look at. The platform is super easy to execute a trade also. The whole experience is an incredible one.
By Krista P.
Response from The Futures Desk· Mar 7, 2025
Glad you see the vision, thank you for the review!
K1 taxes and everything else is so different than any other prop firms out there. The trader have complete control over his work.
By Ele....
Response from The Futures Desk· Mar 7, 2025
Yes exactly - thanks for the review!
To be honest, removing my card info on demand was something. I thought we'd have an issue but none at all. A Great firm with lightning fast support systems in place. Definitely recommend.
By Cephxs
Response from The Futures Desk· Mar 4, 2025
Thank you for your feedback.
So far their infrastructure is really good and the support team is very helpful. I am not sure about their payouts as I didn’t pass the eval but the daily profit goal really made it difficult to pass if you trade with a strategy that most of the results come from your big succesful trades. Keep this in mind when signing up because it is a much more important issue then I first imagined. If you will change the rules regarding this daily profit I might give it another shot.
By customer
Response from The Futures Desk· Mar 4, 2025
Thank you for your feedback! Glad to hear you’re liking our infrastructure and support. We’re different than other firms so things might seem strange at first. Our goal at The Desk is to help traders develop consistent, sustainable trading habits rather than relying on a few big trades. The daily profit target is designed to encourage discipline and steady growth, which are key to long-term success in live markets - this goes away once in the brokerage! But we’re not just about rules, we actually support you with tools and benefits to help you succeed once funded: - Real-time journaling so you can review and improve your strategy - 1-on-1 coaching to help you develop as a trader - The lowest commissions at just $2.40 round trip for minis - We cover professional exchange fees for one market - No funded setup fee - Free ETP Trade Copier for Rithmic traders - No payout rules in the brokerage account—you can withdraw as much as you want, whenever you want That said, we always appreciate trader feedback and are constantly evaluating ways to improve our program. If we make any adjustments, we’d love for you to give us another shot. In the meantime, feel free to reach out if you have any questions.