Great support.
Great support. Best static drawdown with customisable options.
By Smk
Response from The Futures Desk· Sep 25, 2025
Thank you very much!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
433 reviews
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The Futures Desk (thefuturesdesk.com) has 433 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
433 approved reviews, newest moderated first
Great support. Best static drawdown with customisable options.
By Smk
Response from The Futures Desk· Sep 25, 2025
Thank you very much!
Trading Journal is amazing.
By negbook
Response from The Futures Desk· Sep 25, 2025
Thank you! More to come soon with TFD 2.0!
Superb Customer Support, Dan was really patient and helpful for almost an hour, literally cleared all my questions with full patience and this is coming from a trader who has literally traded and tried every other prop firm. Even Topstep isnt close enough with TFD customer service. I am buying a challenge and i havent got a payout yet with TFD but i am sure looking at thier plan its a clear stay away firm for gamblers. Only serious trader with patience can pass this challenge
By Viniiith S.
Response from The Futures Desk· Sep 25, 2025
Thank you! We're glad we could help!
The customer service is prompt and efficient at helping me with any queries. I was helped by Fiel, she was very helpful.
By Louis A.
Response from The Futures Desk· Sep 25, 2025
Thank you very much!
Their support is second to none in the prop firm business. I had a blown eval that was automatically renewed but it wasn't reset. I needed the reset, also, but it costs extra. For context, TFD allows you to renew w/o resetting an account. Talked to support and they allowed me to reset my eval for the difference in price since I was already charged for the renewal. Easy peasy. Ngl, their evals are not easy to pass, especially if you have developed bad habits from churning evals with other prop firms. But, their rules are the most straightforward in the game, no hidden gotchas. They just want to see you practice disiplined trading with good risk management.
By Frank L.
Response from The Futures Desk· Sep 25, 2025
Thank you very much! Yes, the assessment may be slightly harder, you're rewarded in the live brokerage with daily payouts without any consistency or minimum trading days to a payout! Thanks again!
My request was answered quickly.
By Filip
Response from The Futures Desk· Sep 25, 2025
Thank you! Glad we could help!
Excellent service a harder test but with a firm that backs you that wants traders to succeed
By Richard H.
Response from The Futures Desk· Sep 25, 2025
Hey Richard, while the assessment may be slightly harder, you're rewarded in the live brokerage with daily payouts without any consistency or minimum trading days to a payout! Thank you for your review!
Microscalping is allowed. Algorithmic trading is allowed. My Ninjatrader is supported. Best Prop firm.
By Thomas F.
Response from The Futures Desk· Sep 25, 2025
Thank you very much!