Outstanding customer service
I placed my first order with the French Farm and am very impressed. There was an issue with the shipping through FedEx (not their fault) and when I reached out to the French Farm, they immediately followed up with FedEx to create a support ticket. Most online shopping companies would have just sent me over to FedEx to try and deal with it myself. As a result, my delivery arrived I believe the next day! And because of the way everything was so very well packaged, all of contents were in perfect condition. Their friendly customer service team was a delight to work with.
By Noreen
Response from The French Farm· Nov 17, 2025
Hi Noreen, thank you so much for the great feedback! So glad we were able to help.


