Not just customer service, but true kindness
The team at The Farmer's Dog doesn't just make delicious food, they don't just provide great customer service, they nurture our pets, and provide exceptional, out of this world, true heartfelt kindness. Our baby LOVED his food for 3+ years, licked every last drop from the bowl. And then we got the worst news last week, and I had to cancel our subscription. Sam and the team at The Farmer's Dog were so thoughtful and kind in dealing with the account changes. But then... they sent us flowers and a note to let us know they were thinking of us. Can you imagine - they took time and $ to let us know that we were valued. I'm in awe and so very grateful for the kindness shown to my family this week. All the animals that are ever a future part of our family will only eat the Farmer's Dog. We're proud to be a Farmer's Dog family.
By Lauren A.
Response from The Farmer's Dog· Jul 24, 2021
Thank you for letting us be a part of your dog's life, Lauren! We feel so grateful to have you in our fresh food family. Always here for anything you need 😊



