Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
240 reviews
TheDressOutlet.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
TheDressOutlet.com (thedressoutlet.com) has 240 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 121 reviews with 5 stars · Clear filters
При нас всичко беше наред. Бърза доставка до България и страхотна рокля. ❤️
By Kalina D.
Response from TheDressOutlet.com· Oct 9, 2026
Благодарим ви, Калина! Радваме се, че роклята ви е харесала и че доставката до България е била бърза. Благодарим ви, че избрахте The Dress Outlet! ❤️
Great dresses, great customer service. Love the dresses!
By Irma C.
Response from TheDressOutlet.com· Oct 9, 2026
Thank you, Irma! We’re so glad you love the dresses and had a great experience with our customer service. We appreciate you choosing The Dress Outlet.
Buying a prom dress in Wales, Uk seems impossible 🤯 I found by “mistake” this website, and we decided on one dress, after weeks of searching. I was quite skeptic to order, distance, sizing, quality, and not to mention time frame. Customer service was so great, always in contact with me, and even then, I still thought that the time frame would not be the one what was offered at checkout, but I can say I was absolutely shocked when we got the delivery today, exactly the date when it was promised. Sizing was perfect, quality, absolutely amazing! Packaging was good as well. Our experience exceeded expectations! Highly recommend The dress Outlet! All we can say is, thank you! We are so grateful and super happy with the dress! Oana Roiban
By Oana R.
I have ordered at least 6 dresses from them. I loved every last one of them. I get so many compliments wearing those dresses. I thought the material would feel cheap, but it hasn’t so far. It was exactly the same as the ones I got from the dress stores. I just received my next one for a wedding in July. It’s beautiful! I recommend checking your size and measurements before ordering. Also check their sizing. You can go to dress stores and try on the dresses. The brands for some of those are exactly the same. Doing this will help you to avoid having to return anything.
By JT
Response from TheDressOutlet.com· Apr 6, 2026
Thank you so much for this wonderful review! Six dresses and counting — you are truly part of the family! We're thrilled the quality has consistently exceeded your expectations and that you're getting so many compliments. And thank you for the great sizing tip for fellow shoppers — that's genuinely helpful advice. We can't wait to help you find dress number seven!
My dress is truly amazing, the quality is pristine and i have never found a dress that looks so good and is not that expensive. It is a little big but thats on me. The only problem i had, was the processing and shipping taking longer than expected due to it being an international shippement to europe. I have to say that the customer service was truly excellent, all my worries were resolved with their help.
By Zala L.
Response from TheDressOutlet.com· Feb 2, 2026
Thank you so much for taking the time to share your experience! We’re absolutely thrilled to hear that you loved the dress and found the quality pristine. Finding something that looks amazing and is affordable is exactly what we aim for. We appreciate your understanding regarding the international processing and shipping time, and we’re especially glad our customer service team could put your mind at ease and resolve everything for you. Your kind words truly mean a lot to us. If you ever need help with sizing, styling, or finding your next perfect piece, please don’t hesitate to reach out. We’d love to assist you again! 💛
Hi, I ordered a dress for my girlfriend from the dress outlet, and she was very happy with it. The quality was awesome, and everything was perfectly fine from start to finish. The dress looked exactly as expected and fit her really well. Overall, it was a great experience, and I’m very satisfied with the purchase.
By Vicky
Response from TheDressOutlet.com· Jan 23, 2026
Thank you for sharing such a wonderful review! We’re so happy to hear that the dress not only met but exceeded your expectations, and that your girlfriend was thrilled with the quality and fit. It’s always our goal to make every step of the experience smooth and satisfying. If you ever need any tips on care or styling, or if you’re looking for something special in the future, please don’t hesitate to reach out. We’re here to make every dress moment memorable!
I was thrilled with the beautiful dress I purchased for my formal event. The fabric felt high-quality and looked elegant in person, just like the photos. The fit was true to size, and the design was both flattering and comfortable, allowing me to enjoy the evening with confidence. I also appreciated the timely delivery and careful packaging. Overall, this was a fantastic shopping experience, and I would definitely recommend this store to anyone looking for stylish and well-made women’s dresses.
By Alessandro R.
Response from TheDressOutlet.com· Jan 23, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that the dress lived up to your expectations in both quality and fit, and that it helped you feel confident and comfortable throughout your special event. It’s great to know our careful packaging and timely delivery made a positive impression as well. We truly appreciate your recommendation and look forward to helping you find more stylish and well-made dresses in the future.
I bought the dress in a 12 but it was too big. I was able to exchange for a 10. The customer service was excellent in providing the return and sending new dress. Very prompt and courteous service.
By D H.
Response from TheDressOutlet.com· Jan 9, 2026
Thank you so much for sharing your experience 🌷 We’re glad our team could assist you quickly with the exchange and help you get the perfect fit. Providing prompt, courteous, and supportive service is very important to us, so it truly means a lot to hear your kind words. We appreciate your patience and are happy everything worked out smoothly. We look forward to serving you again in the future.
