Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
240 reviews
TheDressOutlet.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
TheDressOutlet.com (thedressoutlet.com) has 240 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 121 reviews with 5 stars · Clear filters
Britney was quick to get back to me and was able to answer every question I had! She was a pleasure speaking with.
By Krystala
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
I accidentally ordered the wrong size pant suit. I immediately sent an email to customer service. They replied quickly and changed my order. They were in constant contact with me and took care of my mistake immediately. I was extremely pleased with their quick response and service.
By Aja C.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
Great prices, fast delivery! True to size! I received both dresses in 4 business days! I will be using this company again! So happy!! Thank you!
By Stacy D.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
this is a very good website and the customer service was very helpful they were nice and understanding i will use this website again
By celeste L.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
Brittany was very helpful in helping me to find a dress or pantsuit for my niece's wedding, I felt her spirit as we txt (no I am not a psychic, but a woman of God) looking for a garment, it was warm and gentle and she was very patient. but all larger sizes were gone.... Thanks again Brittany for your help
By Hazel Peterkin W.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
Got a Mac Duggal gown I love for my sisters wedding! Got here quick! Great service . . .
By Mikayla V.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
The Dress Outlet have been very helpful and quick to help when emailed.
By Karen K.
Response from TheDressOutlet.com· Sep 5, 2021
Hi Karen, we are so happy that you had a great experience and can not wait to see you back on our site. Enjoy your dress. Best, Judith from The Dress Outlet
I just had the best online chat/assistance service. Britney was very helpful and so so friendly omw I felt like I was having a face to face interaction, and the dresses are so beautiful. I will definitely buy a few dresses. Keep up the good work Brit and stay the helpful and friendly humankind that you are. Stay Blessed
By Kathy Van Wyk - B.
Response from TheDressOutlet.com· Nov 9, 2021
Thank you for your review! Happy to hear that you had this amazing experience and looking forward to welcoming you at The Dress Outlet again. Best, Judith from The Dress Outlet
