Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
240 reviews
TheDressOutlet.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
TheDressOutlet.com (thedressoutlet.com) has 240 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 121 reviews with 5 stars · Clear filters
the service was amazing, i was upset that there is no physical store to try on but other then that no issues, the workers are caring and very patient. they take what you want in and help you find the closet thing to it.
By maleia
I was looking for a gr 8 grad dress and Britney helped me so much! She found me exactly what I was looking for!! The help was amazing:)
By Mya M.
Excellent Customer Service
By Rene R.
My experience with The Dress Outlet has been outstanding. In my opinion, the customer service is extraordinary and is rare with many companies. Thank you, and I will use your site again and will recommend it to friends and family!
By Teresa R.
Ordered a dress and needed to follow up with a chat on the delivery time. Got 'Britney' who was very helpful! She quickly looked up the order and updated me on the delivery date. Fast, Courteous and friendly customer service. Great prices and variety of sizes.
By Jasna
Thanks, Britney. She was the customer service specialist, that walk me through my return journey. She was knowledgeable and took the time to answer my questions, she was informative, kind, professional, and friendly. Thanks, Britney Giselle
By Gisela Perez N.
Ms. Britney was very helpful with me finding my daughter Sweet 16 dress. She was patience and very knowledgeable of all my questions and needs.
By winter P.
This website is the better to buy from, great quality, same as I see in the picture. all the customer service are great, they answer very fast and solve any question great, many thanks for Britney.
By Mona A.
