Excellent customer service and refund
Excellent customer service and refund, sadly the dress I ordered was not in stock and I have noticed that many of the styles are unavailable which is sad as I would love to try one.
By Mrs susan W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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89 reviews
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A thoughtfully curated collection of men’s and women’s clothing, bringing together timeless style, everyday comfort, and effortless elegance for every occasion.
The Dress Cellar (thedresscellar.com) has 89 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Excellent customer service and refund, sadly the dress I ordered was not in stock and I have noticed that many of the styles are unavailable which is sad as I would love to try one.
By Mrs susan W.
The dress is lovely and doesn’t crease. Bought it and it arrived within 2 days. All goid
By Sara L.
Stunning dress, great service but the sleeves are a bit tight & uncomfy thus why I've only given it 4 stars. I am a size 10-12 and went for the Small.
By Fiona
Spero di indossare presto i bellissimi vestiti
By Chiara F.
Response from The Dress Cellar· Dec 16, 2021
Hello we are trying to track your order with The Royal Mail we will update you as soon as get a reply we are doing everything we can to get it to you