Completely satisfied with the product
Completely satisfied with the product, everybody in the family loved it. Excellent Costumer care. Will buy again from them.
By Luis V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
202 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fairy is an online store for the best personalized gifts, wall arts and photo gifts for every occasion and everyone. Express your creativity in personalized picture gifts for adventurous kids, romantic couples, friends, sport fans, mums, dads and all the family.
Custom Fairy (thecustomfairy.com) has 202 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 4 reviews with 4 stars · Clear filters
Completely satisfied with the product, everybody in the family loved it. Excellent Costumer care. Will buy again from them.
By Luis V.
Had a few bumps along the way in regards to hair in the picture but, in the end, I am very pleased with the item. The quality is VERY good and the packaging ensured that it arrived undamaged. I took 1 star off due to the fact that the product gives off a strong odor, however I have been assured by the company that this odor will go away. Also it REALLY bothers me that the company offers limited information on it's location and NO phone number to contact customer service. All in all, I am happy with the product.
By Debbie S.
Wasn’t happy when product arrived but I reached out and they quickly responded and they said they would have it re-done. It came quickly and turned out great! Thanks for quick turnaround and great job!
By Vito
Just received my picture and it has exceed expectations, its amazing. Just one suggestion I would have preferred a bigger picture, big enough to hang over a bed, so perhaps offer different sizes Again amazing and thank you
By Vicky S.