Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
81 reviews
The CPAP ShopSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The CPAP Shop offers top-quality CPAP Machines, CPAP Masks, and other CPAP accessories at great prices for those with sleep apnea.
The CPAP Shop (thecpapshop.com) has 81 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 48 reviews with 5 stars · Clear filters
Anna was very helpful in assisting me with ordering my supplies. She is very knowledgeable about the machines and accessories to make everything work seamlessly.
By Kathryn
Response from The CPAP Shop· Jun 12, 2026
Hi Kathryn. Thank you for 5-star review! We're so glad Anna was able to help you. We look forward to helping you again in the future.
Probably hands-down, the best customer service experience I have had with any company in the longest time. The representative didn’t make me feel silly. He was helpful. He was empowered to make the right decision and I will definitely be a repeat customer.
By Amy J.
Response from The CPAP Shop· Jun 12, 2026
Hello Amy! Thank you for sharing your experience with The CPAP Shop. Our team works hard to help all our customers connect with the products that best suit their needs. We look forward to helping you again in the future!
I hate and do not do reviews. However, Anna went above and beyond to help me find the right part that I needed for my BiPAP machine. She even sent me a YouTube video to help with the installation. I cannot thank her enough.
By Don B.
Response from The CPAP Shop· May 29, 2026
Thank you for sharing your experience with The CPAP Shop. We're so glad Anna was able to help you and walk you through your new BiPAP. We hope to help you again in the future.
Anna Wever I had a great experience. Anna did an excellent job on detailing the Resmed air mini
By Mr James C.
Response from The CPAP Shop· May 27, 2026
Hello James. Thank you for sharing your experience with The CPAP Shop. I'mso glad Anna was able to walk you through everything you needed. We look forward to helping you again in the future.
Ovanny Valcarcel was extremely helpful and kind
By Janet H.
Response from The CPAP Shop· May 21, 2026
Hello Janet. Thank you for sharing your experience with The CPAP Shop. Our team works hard to make sure that we have answered all your questions and helped you as best we can. We look forward to helping you again in the future.
Ana Weaver is a gifted professional. She is efficient, great communication skills and very easy to work with.
By Lawrence S.
Response from The CPAP Shop· May 19, 2026
Hello Lawrence. Thank you for sharing your experience with The CPAP Shop. Our team works hard to help all our customers. We look forward to helping you again in the future.
Ovanny was wonderful and helped see me through a difficult and confusing transaction and transition. He listened carefully and responded empathically bringing only the best solutions & options for me to consider. I was hugely relieved and impressed by his attention to detail and ability to tune-in and provide the perfect professional and medical solution.
By C D.
Response from The CPAP Shop· May 19, 2026
Thank you for sharing your experience with The CPAP Shop! Our team works hard to help you find the right products you need and we're never going to rush you off the phone! We look forward to helping you again in the future.
Anna Weaver was very through and informative. She took us though the process and helped us get the best product for our needs. We appreciate her genuine interest in our requirement. We will be doing business again with this company
By Roy H.
Response from The CPAP Shop· May 18, 2026
Hello Roy! Thank you for sharing your experience with us. Our staff works really hard to match the right products to the your needs. We look forward to helping you again in the future.
