Very Disappointed, Poor Quality
I used to love Cat's Pajamas, but the quality has really gone downhill. They are still expensive, but are no longer worth the price. The fabric looks and feels cheap.
By Beth
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
664 reviews
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The Cat's Pajamas designs fun, sophisticated pajamas. Once you try them, you'll never want to sleep in anything else.
The Cat's Pajamas (thecatspjs.com) has 664 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
664 approved reviews, newest moderated first
I used to love Cat's Pajamas, but the quality has really gone downhill. They are still expensive, but are no longer worth the price. The fabric looks and feels cheap.
By Beth
Expensive and poor quality. Feels cheap, shrinks, poor sizing… you name a problem, pajamas from cat’s pajamas probably has that problem (other than design imo but even that is becoming more stale)
By Colton S B.
Lost a clients cat! Denied it then threatened the client when they when to the public. Deleted all bad reviews! Let’s get this place shut down
By J C.
Response from The Cat's Pajamas· Mar 17, 2024
Hi there. So sorry about the missing cat! That’s terrible. But we are a pajama company and a friends to all cats.
Disappointing. Cotton wrinkles so badly and they shrink. Beautiful Prints and rich colors but…Sizing way off and rise too short, even in “smaller” sizes. Who designed these ill-fitting pj’s? Top is ok. Boxy but I appreciate the style. Bottoms are so big and LONG. Hemming required. Hips, legs of a x-small & small just too big. Purchased on sale but will not purchase again even on sale. Customer Service is excellent.
By Pamela T.
Had my cats there for over 10 days Was improperly informed about payment. I said on drop off I’d pay cash. When I got home I asked for my bill amount which I paid immediately via e-transfers. I was told if I needed a receipt it would cost me more. I did not want won’t one so paid e-transfer. Couldn’t pick my pets up until o paid the 50 dollars. I’m now home and one of my cats is so sick I have to take her to the vets.
By karl moede M.
Response from The Cat's Pajamas· Oct 25, 2023
Wrong business. We make women's pajamas
I bought this at a local retailer. Very soft material, but the button holes were WAY too big and the buttons kept falling out. Who wants to wander around the house with your coffee and all of a sudden your parts are on full display? I tried sewing them shut myself. But save yourself the stress and do NOT buy any pima cotton knit with buttons, or test them out before purchasing. You'll see.
By marion N.
Sorriest service EVER ! Manager is a jerk with a Boy George hat. Manager is complete punk..threatened to call police on customers complaining that good took an hour. Food blows too
By pete H.
Waiting for for four weeks and they cannot tell me a ship date or notify me of the delay or expected ship date. Terrible customer service. I won't be ordering from them ever again and will be cancelling this order
By Joyce A.