Beautiful pieces of art
Beautiful pieces of art. Thanks for the customization!
By LSWendt
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
The Catrina Shop (thecatrinashop.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 119 reviews with 5 stars · Clear filters
Beautiful pieces of art. Thanks for the customization!
By LSWendt
The Catrina Shop folks are always very responsive to any needs and sometimes even anticipate them.
By Jose C.
Response from The Catrina Shop· Nov 5, 2024
Hi Jose, Thank you for your wonderful review and for being such a loyal customer! It means the world to us that you've returned time and again, and we’re truly honored to have earned your trust and support. We look forward to continuing to bring you products you love. Thank you for being such an important part of our journey!
My second order. Item exactly as described and very well crafted. Shipping is excellent, you clearly care about and respect the items you send.
By customer
Response from The Catrina Shop· Oct 28, 2024
Thank you so much for your review!
Beautiful piece!
By Susan C.
Response from The Catrina Shop· Oct 21, 2024
Hi Susan, Thank you so much for your review! Sincerely, The Catrina Shop Team
It came broken but they are fast to respond and are replacing it
By Robert W.
Always exquisite treasures! I owe three Catrina’s and they are just one-of-a-kind. Great shop.
By BG
Response from The Catrina Shop· Aug 5, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you find our treasures exquisite and that you're enjoying your Catrinas. Each piece is crafted with care and passion, and it's incredibly rewarding to know they have found a special place in your collection. Your kind words and support mean the world to us. We look forward to serving you again and continuing to offer our customers unique, one-of-a-kind pieces. Warm regards, The Catrina Shop
Beautiful and high quality with lots of choices
By Carmen
Response from The Catrina Shop· Jun 24, 2024
Hi Carmen, we really appreciate your review :)
It took me quite awhile to free her from the packaging!
By Alison
Response from The Catrina Shop· Apr 5, 2024
Hi Alison, Thank you for your review! We take pride in ensuring our Catrinas make it to their destinations in one piece :) It does take a while to unwrap, but getting to see your Catrina in person makes it worthwhile!