Catrina was beautiful & high quality
Catrina was beautiful and very high quality item. Great commutations regarding the shipping and delivery times.
By Goose
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
129 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
The Catrina Shop (thecatrinashop.com) has 129 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 119 reviews with 5 stars · Clear filters
Catrina was beautiful and very high quality item. Great commutations regarding the shipping and delivery times.
By Goose
We love all the Catrina’s/ and the people are fabulous!!
By Adrienne P.
WOnderful selection and being able to customize some of the pieces made the entire experience wonderful. THank you!
By Karla
Fantastic quality and detail. Packaging kept piece protected over long shipping journey.
By BrentS
Customer service is unlike any other! The craftsmanship is top notch! Packaging and shipping was perfection. I want to buy more.
By Edward F.
We did have an issue with the merchandise. Within 24 hours, our issue answered. This prompt response certainly establishes the vendor as one who respects and really puts the customer first.
By Joe T.
Always great, high quality stuff. Love this company!!
By User
I love my Catrina! She arrived on-time, and like so many other reviewers have mentioned, packaged beautifully and perfectly. I've never experienced the level of detail with unboxing instructions--very crystal clear in order to ensure she would be unpackaged safely, without breaking. I ordered a medium Vanessa, she is absolutely stunning. Best gift I could give myself, and even better, she arrived right before Dia de Los Muertos. Muchas Gracias!
By Angela N.
Response from The Catrina Shop· Nov 6, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that Vanessa arrived safely and that you’re loving her as much as we do. We take pride in every detail, from packaging to unboxing instructions, so it means the world to hear that it made your experience seamless. What a perfect way to celebrate Dia de Los Muertos—glad she could be part of your festivities! Muchas gracias for choosing The Catrina Shop and giving yourself such a special gift.