They literally wiped human feces on my…
They literally wiped human feces on my windshield. That's not good service in my book. Joe Biden is a disease to this country
By Fenton W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
55 reviews
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Car Champs is dedicated to bridging the gap between people who have no or bad credit and need help getting behind the wheel of a vehicle they love.
CarChamps (thecarchamps.com) has 55 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
55 approved reviews, newest moderated first
They literally wiped human feces on my windshield. That's not good service in my book. Joe Biden is a disease to this country
By Fenton W.
happy with tyres thanks a lot for helping me choose them
By Sofya J.
Great service, thank you Sami!!
By Adriana De la R.
I paid my car on time ,had the coverage carchamps wanted...they took my payment and 2!DAYS ! later REPO the car FROM CHURCH!!!!! .My poor son had to go through this ... WHY? well a day before I had a conversation with some guy named "Ramirez" in their Ins dept and he says " Alliance Ins has bad customer service and do not pay claims / slow to pay " so I have to switch or else my car is repo!!!.. well not so simple for me living from check to check to start a new policy ,with down payment and such. I said I would look into it and see who can fit my budget ....paid my car 8/31/2015 repo 9/2/2015 !!!WHAT !!!!!!!!!!!!!!!!! THESE GUYS ARE RIP OFFS!!!
By ANGEL S.
The collectors keep calling me! One time I received 3 calls in two days even though I paid my payment. Terrible coordination amongst the collectors. And their cars are lemons.
By Dquijote
Great cookie cutter reply from The Champs. Smoke and mirrors. Ive decided to stop ffighting for customer service. As well as courtesy. It is apparent the business is cars $$ not customers. After being knocked down bt the Champs , I can still see that customer service is about getting you in a car and gettting you out their customer service.
By Eugene G.
Despite the fact that I was there for quite sometime the customer service was there,they treated me like I was part of the Car Champs family
By James M.
I purchased the car Saturday and had to return it to the shop Sunday. Today, Monday I made numerous calls and was not able to reach anyone. Your 800 kept ringing and no answer. I drove to the los angeles branch, only to find your shop closed. Your manager Manny assured me my car would be seen first thing Monday morning. I was very fastrated with your service I tried to explain the situation to the manager on the floor he seemed like he didnt care so I yold him i wanted to cancel the sale and he said a fine and proceeded to write up the paperwork. I told him to credit my debt card, said that would be up to Manny. And your legal team. Prior to going to car champs I reviewed your company and your reviews were not good. I know every situation is different so I decided to go anyways. After spending over 6 hours at this location ( very upsetting) I finally was able to sign. This has been the worst experience I have encountered at a dealship. I hope you understand my fustration and credit my account promptly.
By Veronica Santa C.