Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
Had a pleasure resolving some issues with my account. Super friendly and super easy
By ELISA A G.
Response from The Build Card· Mar 20, 2020
Thank you so much for your kind words! We are glad we were able to get your issue resolved.
The rep was patient and courteous to me. She answered my question quickly and even let me know my card might be do for a increase in limit.
By STACY J.
Response from The Build Card· Mar 20, 2020
Thanks for taking the time to share your positive experience with us! We appreciate your business and value your feedback.
I Been a Very happy card Holder the assistants and service have above all expectations Love my Card..Thank You
By NOE G AGUIRRE J.
Response from The Build Card· Mar 17, 2020
Thank you so much for the support! We are happy to hear that you are getting value out of your Build MasterCard.
Customer service was very good
By GINA F.
Response from The Build Card· Mar 17, 2020
Thank you! It was our pleasure.
I had a problem with another CSR, called back and Ryan Hibbard handled it with no problems. VERY PROFFESIONAL Ryan, 10 stars!
By Latasha
Response from The Build Card· Mar 17, 2020
Thank you for bringing this to our attention. We are happy to hear you had a great experience with Ryan and that everything worked out for you!
The representative was very polite and was able to help me with my concerns as to why I called in.... so yes a big 5 stars for her thanks
By WENDY O V.
Response from The Build Card· Mar 17, 2020
Thank you so much for this great 5-star review. We will share your praise for this representative with her management team!
I like the professional of the customer service operators. Thumbs up.
By ANTONIO DINKINS J.
Response from The Build Card· Mar 17, 2020
Thank you for the kind words! We are always here when you need us.
She was perfect and got me all the help and I really appreciate her
By JALEN M G.
Response from The Build Card· Mar 17, 2020
Thanks for the positive feedback! We appreciate it.
