Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
The Lady I spoke with was extremely nice. I Appreciate that so much. She spoke good English where you could understand her. Wish there were more like her.
By RICHARD E LAKE J.
Response from The Build Card· Jul 20, 2020
Thank you for sharing your experience, Richard! We really appreciate it.
I alway have a good customer experience
By BETTIE S.
Response from The Build Card· Jul 17, 2020
Wonderful! This is just what we want to hear. Thank you!
Very helpful, helped me with my issues
By ROBERT W W.
Response from The Build Card· Jul 17, 2020
Thank you! It was our pleasure.
I called in for an issue and the rep was awesome. She looked at my account and explained to me what the issue was and why it showed up. Resolved instantly!!!!
By KENNETH W ROBINSON S.
Response from The Build Card· Jul 17, 2020
Thank you so much for your kind words! I'm glad we were able to get your issue resolved.
The customer Service was generous and knowledgeable
By YOLANDA Y D.
Response from The Build Card· Jul 17, 2020
Great! This is just what we want to hear. Thank you so much for being a loyal customer!
Great customer service . Always ready to help and answer my questions. Thank you
By ELIE M.
Response from The Build Card· Jul 17, 2020
Thank you so much! It was our pleasure.
Quick and easy process with customer service.
By LINDSEY C G.
Response from The Build Card· Jul 17, 2020
Thank you for sharing! We are so glad that you had a great experience.
Very helpful and patient.
By ERIKA E O.
Response from The Build Card· Jul 16, 2020
Thank you! It was our pleasure.
