I give her a 5star
I give her a 5star
By ROBBIE E B.
Response from The Build Card· Jul 28, 2022
Thank you for the kind words! We are always here when you need us.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
584 approved reviews, newest moderated first
I give her a 5star
By ROBBIE E B.
Response from The Build Card· Jul 28, 2022
Thank you for the kind words! We are always here when you need us.
C.S. Representative was very knowledgeable and provided excellent service.
By MARTHA L R.
Response from The Build Card· Jul 12, 2022
Thank you! It was our pleasure.
All was good 👍
By ELAINE E T.
Response from The Build Card· Jul 6, 2022
Thank you! It was our pleasure.
Was with them for years. Had to beg for a credit limit increase. Had not had one in two years? Their own marketing campaign offers 1000 starting credit line. Mine was 1050. I got discover with 7500 starting limit. Several others with high limits, but continental finance? Oh no we can't do that. If your desperate. This is your kind of place. Bye. Closed the account. Was told I can come back anytime? Uh no
By Jimmy R.
Was very quick on the phone
By DANIEL C E.
Response from The Build Card· Jun 8, 2022
Thank you! It was our pleasure.
service and agent was great!
By Tanya S.
Response from The Build Card· Jun 3, 2022
Thank you! It was our pleasure.
I played hell with your automated phone system disconnected on hold forever my credit card was compromised so I contacted lost or stolen they were very vague by the time I got through to you I spoke to the customer relations person who was very articulate understand my concerns and got everything taken care of in a timely matter and explained everything to me, praise her, give her a raise put her in charge of the department and train everybody how to be with a customer
By JOSEPH P S.
Response from The Build Card· Jun 3, 2022
We sincerely regret the frustration you experienced. This is not the experience we want for our customers. We value your feedback and appreciate your business.
Quick and easy
By DESTI
Response from The Build Card· May 16, 2022
Thank you! It was our pleasure