Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
223 reviews
The Bubble FactorySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's natural artisan bar soap made by hand in Mesa, AZ 🇺🇸 Clean, affordable, and built on family values.
The Bubble Factory (thebubblefactory.com) has 223 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
223 approved reviews, newest moderated first
Was hoping for a more potent scent.
By Donna K.
Response from The Bubble Factory· Jul 2, 2025
Thank you for your feedback! Our Patchouli bar is made with essential oil and no added fragrance, so it has a more natural, earthy scent that’s a bit lighter than synthetic versions. We truly appreciate you giving it a try and value your input as we continue to grow.
Great product. Fast delivery
By Patrice K.
Response from The Bubble Factory· Jun 25, 2025
Aww, this makes us smile! 😊 So glad you're loving your bubbles and our speedy delivery! Thanks for choosing us! 🫧
Your soap is amazing…lathers great, smells great, leaves my skin soft…my only complaint is that it so soft that I know the bar won’t last very long. The fabric bag that came with the soaps is wonderful! I ordered 2 sets….I wish you had sent two of the bags because one set was a gift for a friend.
By Deb H.
Response from The Bubble Factory· Jun 24, 2025
Thank you so much for the kind words! We’re so glad to hear you’re enjoying the soap and the lather! 💛 Our bars are made with skin-loving oils and no hardening agents, which is why they feel softer and more nourishing than commercial soaps. To help extend their life, we recommend keeping them in a dry spot between uses (and the bag actually helps with that!). We really appreciate the note about the gift set and will keep that in mind moving forward. Thank you again for your support, it means the world to us!
Love your soaps, they smell fantastic and leave you feeling clean and refreshed after a shower! They were shipped and received quickly. I will be ordering again !!
By Karen F.
Response from The Bubble Factory· Jun 23, 2025
Thank you so much for the kind words! We're thrilled to hear you're loving the scents and how refreshed you feel after using our soaps. 😊 We really appreciate your support! 💛🧼
The bubble factory is an American company which we value and we endorse their products ,as they are great ,a little pricey -though as the soap is a little bit smaller than other soaps but ,then they have to make a profit -as I certainly understand that in these modern times. Note* It was a bit difficult to cancel the auto orders but, after multiple attempts in this endeavor we finally have that taken care of and we thanked them. My wife just retired after 35 years as a middle school teacher as we have some other plans which we have made as we will not be needing this product for a good while now as we are well stocked up . We encourage any American to purchase an “American made product” and support “American productivity” and its *legal workers*. You will not regret it. God bless you Commander Dr. Bob Matthews “decorated “ US office of the Surgeon General *former US Marine officer, Vietnam * Vicki Matthews B. F. A. BS/MFA/MS Teacher of the year Teacher of the year for the. State of California -history day.
By Dr. Robert M.
Response from The Bubble Factory· Jun 19, 2025
Thank you so much for your incredibly thoughtful review, and for your kind support of American-made products and small businesses like ours. We’re deeply honored to have served your family and appreciate both your candor and your encouragement. Congratulations to Mrs. Matthews on her retirement after such a meaningful career in education, what a legacy! And thank you, Dr. Matthews, for your distinguished service to our country. It means so much to us that our products have been part of your home. Wishing you both the very best in this new chapter. If ever you need a restock down the road, we’ll be here with open arms (and plenty of soap!). With gratitude, The Bubble Factory Team
We love the soap! Makes our skin feel soft. We will order again.
By Katherine
Response from The Bubble Factory· Jun 19, 2025
Thank you so much! We’re so glad to hear you’re loving the soap and that it’s leaving your skin feeling soft! We truly appreciate your support and can’t wait to send more your way when you’re ready. 💛
Customer service is excellent! I appreciate the professionalism and courtesy you have provided for my purchase! Thank you very much! Kevin Johnson.
By Kevin J.
Response from The Bubble Factory· Jun 19, 2025
Thank you so much for the kind words! We're thrilled to hear you had a great experience and truly appreciate your support. If there’s ever anything we can do for you in the future, don’t hesitate to reach out. Wishing you all the best! ~The Bubble Factory Team 🫧
No patchouli smell, very disappointed.
By Joe M.
Response from The Bubble Factory· Jun 12, 2025
We’re truly sorry to hear that the Patchouli soap didn’t meet your expectations. We understand that this scent isn’t for everyone, and we appreciate you giving it a try. We’ve reached out to you via email to make things right. Your satisfaction means a lot to us, and we’d love the opportunity to improve your experience.
