Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
64 reviews
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Thebookne is listed under Appliances & Electronics in Washington, District of Columbia.
Thebookne (thebookne.com) has 64 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
Showing 64 reviews with 1 star · Clear filters
If I could give zero stars, I would! I am experiencing the same issue as others. I ordered a tablet and was told that it is being shipped from the manufacturer and they do not have any shipping nor tracking info. I will be reporting this website to BBB. Very unprofessional. I guess it was too good to be true for the price.
By Lydia
Orderd a tablet and still havent received it and cant contact anyone.... Guess i just got messed over , they took my money ... The bookne is horrible , i wish i could report them to someone , its not right for them to just take people money like that.. Then i havent been able to even speak to anyone at all , no updates on if my tablet has shipped or not. Its horrible , i want my money back ! oh how i wish i could report this.
By Loreal B.
Still waiting for my tablet ...no answer back I got answer one time said its shipped throuh the manufacture 2 to 6 weeks then says cant cancel the order if i dont want it then i can just not pick it up from the post office wouldnt it just come to my house ??? Took my money now dont know what to do
By Sherry H.
Compete scam!! I paid $90 for a kindle and it never came. Their customer service phone number doesn't even exist. Don't make the same mistake.
By Heather S.
I have the same problem as the others. Ordered a tablet in January and an still waiting. I emailed them and they said that the tablet is being shipped from the manufacturer and will take from 2 to 6 weeks for delivery. SWell its been 6 weeks and still no tablet. And now they do not respond to my emails or to the phone numbers listed. SCAMMERS
By Len S.
Beware of this website. Thebookne is a fraude.
By Sergio S.
Its a Fake Website. I ordered a tablet from them and they have charged my credit card and no replies after that. I think the website owner is kevin and beware of this fake website. I suggest not to order any items from this website.
By PG
I ordered a tablet from them for my daughters birthday. I didn't hear anything from them until I threatened to contact the Better business bureau. Only then did they send me an email stating that my tablet shipped. The only response back from them that I get is an automated email. No one answers the number they provide for questions or concerns. I did in fact report them. Hopefully they don't steal anyone else's money. I'm pretty heated! I wish I didn't even have to give them one star!
By tausha
