Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18 reviews
The Bio FlameSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2007, the developers of Bio Flame changed the world of home heating and indoor and outdoor fireplaces with the introduction of The Bio Flame line of bio ethanol fireplaces and burners. Creating a design that required no venting, gas lines, plug-ins, or outlets and provided more heat production, less waste and no environmental impact, The Bio Flame was immediately desired by home builders, resorts, hotels, personal homes, and large-scale developments around the world. With very few design limitations, many architects and designers immediately switched to adopting Bio Flame ethanol fireplaces and burners for their projects worldwide. Since its inception, Bio Flame has lit the path for an innovative new way to heat environments around the world with a modern appeal never seen before — and they’re now available with convenient remote controlled SMART Burners. Bio Flame ethanol fireplaces and burners are now available in over 50 countries, and with over 100,000 projects to date, this is just the beginning…
The Bio Flame (thebioflame.com) has 18 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 2 reviews with 4 stars · Clear filters
I’ve purchased products with the company on a few occasions. Overall, I’ve been happy. The items I purchased were aesthetically pleasing and functional. On the last occasion, there was a problem, but Josep did a very good job of shepherding the issue through the “problem resolution” process and I’m happy at where it all ended up. I would purchase from them again….
By CHRIS J.
So excited to get our product and the biofuel. We thought we would need to get rid of our mid-century fireplace until we found this option. We are so looking forward to putting this fireplace to use and Josep was very helpful in getting us the info we needed to make our choice. I only did 4 stars because I have yet to use the product, but the service was great!
By Kathleen
