The Athletic HQReviews of theathletic.com

Having signed up last year on a cheap deal, I was horrified to learn that they have recently taken £59.99 out of my credit card account without my permission. I have sent numerous emails and all I get is an automated response. I would leave well alone if I were you

No warning or even suggestion that I had signed up for an ANNUAL subscription and then they refuse to refund, seemingly disregarding any legal right to a 14 day cooling off period. Spread the word that the athletic are to be avoided at all costs! I had a fairly positive view of them before this, now the complete opposite is the case and I'll be making sure everyone I know thinks the same! SCAMMERS I've opened a paypal dispute.

I signed up for the Athletic as they had a dedicated writer covering my University. As of a week or so ago, they no longer cover my University and I no longer want access. I canceled the subscription but I'm not being refunded any of my fee so now I have a complete year of access to something I'll never read!!! Do Not Subscribe!!!! Overpriced, limited content (unless you like Alabama, Clemson or Ohio State), no refunds AND NO CUSTOMER SERVICE. Scam

Same issues as everyone else. Charged £60 for a recurring annual subscription with no forewarning. Non-existent customer services and no refunds. They’re essentially trying to make money by scamming their customers. The content isn’t worth anywhere near the annual subscription fee, so few people would voluntarily choose to pay so much money for what you get, so no wonder they have to trick their customers into handing over hard-earned money. Please don’t sign up to any of their trials or introductory offers, you’ll regret it

same issues as below. charged £59.99 with no forewarning. I made a point of it when I started my subscription to not auto-renew. i didn't have enough money in my account but the payment was forced through and put me into my overdraft. the payment was forced through after I had already sent a number of emails and received minimal support. the most effort I recieved from customer support was "thankyou for your time with us at the athletic unfortunately we are not able to refund this payment." this was half a week after I had sent my first email. not happy with this company and how they handle customer support and i am still chasing a full refund and my account cancelling.

I received notification from Paypal that my account was charged $59.99 for renewal. I immediately sent an email to Athletic stating that I did not want the renewal and to kindly backout the transactions and cancel the subscription. Within minutes I received and auto-reply: "Thank you for reaching out to The Athletic Support team. We're sorry to hear you weren't aware of the upcoming charge. You can find all of your subscription info at "theathletic link" You can cancel your subscription to The Athletic at any time, and you will continue to have access to the Service for the remainder of your applicable billing cycle. However, there are no refunds for cancellation. You can read more about cancellations and refund in the links below." Guess this happens a lot? I responded: "Most legitimate companies send an email alerting to the upcoming renewal. You'd rather embezzle the $59.99 despite the fact that I sent this within minutes of seeing the charge. I've never had this issue with any other vendor. You're disgusting." Wish I had seen these reviews beforehand which seem to mostly related to billing practices. If you choose to signup and don't want auto renewal be sure you cancel right away.

I make it a practice to never sign up for any trials that involve giving payment information unless there is explicit information that I will be contacted before the trial ends to see if I wish to continue. I was never contacted regarding extending this subscription and I do not remember authorizing any future payments. I only read their emails occasionally during the trial period and I did not find that they provided any more that what is available in the LA Times or other baseball feeds that I receive. I will make an effort to share my disappointment regarding this business practices with as many people as I can via social media and any other opportunities I may have. I have already notified paypal that I wish to dispute this charge. This is not a good way the gain a favorable reputation.

I received a free year from my T-Mobile and it auto renewed. I caught this within 6 days and asked to cancel my subscription and they refused to refund the $50.