Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
138 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheaterSeat.com brings you quality home theater seats, home theater recliners and home sectionals from major furniture manufacturers such as Berkline, Coaster and our own SeatCraft brand.Unlike most online retailers, we actually stock a significant amount of our products in our huge warehouse. That means many of our products leave our facility within 24-48 hours after you place an order so you can enjoy your furniture as soon as possible!Our parent company has been in business for over 18 years and we’ve manufactured and shipped all sorts of furniture all over the continental United States so rest assured that satisfying our customers is of the utmost importance to us.Take a look at our home theater seating and other products on our site. If you have any questions, feel free to call our friendly product specialists at 1-888-245-0046 for assistance.
TheaterSeat.com (theaterseat.com) has 138 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 122 reviews with 5 stars · Clear filters
Clarissa made my experience with 4seating very pleasurable. I felt Clarissa was attentive to our concern when we received notification that our original order was not available until May. Clarissa was professional, she offered help with choosing in stock merchandise according to the color and specifications of our choice. She made the exchange process an easy transaction. Thanks to Clarissa we are enjoying our theater room presently.
By LaTrese B.
I had an excellent experience with the customer support of 4Seating.com. One of the delivered seats was broken. After contacting John Jasso of support, he arranged for a new one to be delivered in a few days. He was very responsive; a quality that is sometimes lacking in the world of web retail.
By Jim A.
Dario showed excellent customer service and did not pressure us into buying the seats. He was very knowledgeable and gave us a great deal on our theater seats. Dario is the man!!
By Sa
Received my Seatcraft Sonoma seats and had a couple of questions. John was able to answer them immediately and quickly forwarded both a document to help my remaining installation issue and placed a package in the mail with the necessary items. I received a shipping confirmation almost immediately. Great service! Thanks.
By Michael S.
This company, specifically John Jasso, has been excellent to work with! The level of support and turnaround to my requests between the time I ordered my theater seating through a few small warranty fixes required, I've received nothing but prompt and world class service!
By Todd Z.
I really appreciate how Alec provided such great customer service! He made this experience a good one.
By Stephanie Ann G.
Alec was so amazing and helpful!! Made this experience great for me and my friends. I highly recommend any of my friends or family for this.
By Ricardo B.
Thank you Alec for being so helpful! I appreciate the options you provided and your patience.
By Shirley J.
