Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
240 reviews
The AromiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to The AromiWe are an online perfume store, and we are on a mission to demystify fragrance for our customers. We can show you how to confidently pick fragrances that you will love to wear. The Best Perfumes and ColognesDiscover all your favorite perfumes and colognes at The Aromi. You can explore over 7,000+ designer perfumes, niche fragrances, and celebrity scents. In addition to the traditional scents for men and women, we offer a wide selection of modern unisex fragrances.Looking for a new scent? Explore your choice of exciting new fragrances with our perfume samples or our mini perfumes, which are perfect for trying out new fragrances. Or use our perfume finder to get our personalized recommendations. Looking for discount perfumes? We have authentic brand-name perfumes and colognes on sale for you, at prices up to 80% off. Our Trusted Reputation Our customers value our deep discounts and our authentic perfumes, as well as our quick shipping and our helpful customer service.Giving Back We are a partner with The Other Side Academy, a non-profit organization that focuses on behavior modification in adults who have struggled with addiction, crime, job loss, and homelessness. Everyone deserves a second chance and we are proud to support this organization.
The Aromi (thearomi.com) has 240 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
240 approved reviews, newest moderated first
Great customer service. Responsive and easily resolved my issue (changing shipping address). Love the products too- thank you.
By Jacquie D.
Response from The Aromi· Feb 2, 2021
That's good to hear you're enjoying the perfumes and glad everything worked out with the change of address!
I bought a small test size of a Calvin Klein fragrance a while back and loved it. A lot of vendors seem untrustworthy or dilute their fragrances. The Aromi had the product I was looking for at a competitive price, and I will keep going back in the future.
By Calvin
Response from The Aromi· Feb 2, 2021
Thanks so much, we only sell authentic fragrances and we're happy to hear you're enjoying them!
On time with shipping. Quick response to queries. Excellent prices for Excellent perfumes.
By Susan J.
Response from The Aromi· Feb 2, 2021
Appreciate the review and hope you're enjoying your new scents!
I loved everything except for the perfume I ordered lol it doesn't smell like I hoped it would...not your fault. Everything else was great I ordered you shipped it came early even I was thrilled until I smalt it. But I will definitely order again from you . Thank you
By Kimber
Response from The Aromi· Feb 2, 2021
Thanks for the review and sorry to hear that you aren't enjoying your fragrance. We'll email you privately to follow-up!
Nice to buy genuine products.
By Terrance S.
Response from The Aromi· Feb 2, 2021
Thanks so much!
Y’all er amazing
By Kelly C.
Response from The Aromi· Feb 2, 2021
Appreciate it!
Update: the company has contacted me and corrected the mistake. The package is in route, a coupon provided for future orders, and the order refunded for inconvenience. I'm very happy with this resolution. Original: I placed an order that was supposed to arrive by Christmas. The package was delivered to a completely different state according to the fedex delivery confirmation. I reached out to customer service and was told a claim would be filed with FedEx and given a $5 off coupon. After a couple days I reached back out to find out if the package was being resent. I did not receive a reply. I reached out to Fedex and I was told that thearomi sent them the New York delivery address. I reached back out to thearomi to find out if I am getting a refund or if they can resend the package, still no response. I reached out again today.
By Jess
Response from The Aromi· Jan 1, 2021
** Thanks for the update, we're glad we got things worked out but most importantly, we're happy that you're happy. Have a good start in 2021! ** Hi Jess, I'm very sorry about your poor experience ordering with us this year. I just tracked your package and it is in route to you in Alabama but unfortunately there's been long delays with shipping this year across all carriers and is still listed as delayed and in-transit. Since this doesn't help you with your holiday gifts, I've refunded the full amount. When you do get the fragrances, feel free to keep and enjoy them. Very sorry that the delivery services have been slow this holiday season and caused you additional stress and anxiety. All the best in 2021. The Aromi
They have a wide selection of perfume to choose from. They also have scented candles which I personally love! I'll recommend this to my family and friends.
By Maria M.
Response from The Aromi· Jan 1, 2021
Thanks so much, glad to hear it. We love a good candle too!
