Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
210 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
thearmourcase.com is listed under Computers & Phones.
thearmourcase.com (thearmourcase.com) has 210 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 99 reviews with 1 star · Clear filters
DO NOT BUY THIS PRODUCT!!!!!!!!!!! Its rubbish, for the Zfold 3 there is NO spin protection, how they call it armour I have no idea....... then when you want to return it this is what you get charged - "to return the item you will also be charged a 50% value of the item as a restocking fee and a $10 shipping and handling fee.".......
By Hayza
Trash trash trash..u can find better material at your worse flea market...59.99 they should be a shame....shout this place down
By Jandell N.
STOP. Never order anything yes not anything from this scam company. No phone, email response on broken case that fell 2 feet and hit my bare foot. No No No find case else where.
By Mark P.
Unable to put 0 stars. Absolutely worst. Ordered a case , got wrong one, now cant get refund or anything.. unbelievable
By Scott M.
I ordered a case for my galaxy s9 plus, received a case for a note 9 and asked to swap for the correct case. They told me its 10 dollars to ship it back, plus a 50% restocking fee and they're not responsible if the product is lost or damaged. The absolute worst customer service I've ever dealt with. Buy a case somewhere else, you'll be happy you did. I went to leave a review on their site and they made it basically impossible. Thats why I'm here.
By Matt P.
If I could give 0 stars I would. Ordered case February 3rd, is now March 10th tracking is showing its still in China.
By Sharon R.
Order the case in October 2021 sent the wrong case I have not heard from them since no customer service at all no help and no phone number to contact them
By WAYNE
It's been 53 days since I place my order for the Armour Dustproof Shockproof Tempered glass Metal Cover For iPhone, for iPhone 13 Pro. 17 days later a case arrived that did not fit my phone. Since then I've inquired 9 times requesting the case that I've ordered, and there is no resolution insight. So, go shop somewhere else, and do not buy from The Armour Case. Otherwise you can expect the same level of disorganization.
By Dustin B.
