tforcefreight.comReviews of tforcefreight.com

Office Depot should get rid of TForce as their final mile courier. They don't deliver your package and if they do, it's not to you. I've had 2 bad experiences with TForce and the problem has not been resolved. There should be someone in the US to speak to rather than having to go through AI chat and speaking to someone overseas. Office Depot has lost a customer because of this.

If there was a zero star I would give them that. I ordered a package from a company a few weeks ago, I ordered from the company because they offered next day shipping, they promptly shipped 2 packages, one by FedEx and one by TForce, the FedEx package showed up and was delivered to me promptly, the TForce delivery showed up to the TForce warehouse at the same time, but has been sitting there over a week, I tried contacting them multiple times and kept getting passed around, nobody could acknowledged that the tracking number was any good, they all said it was invalid however it provided me tracking to their local warehouse, but they keep saying it’s an invalid number and there is nothing they can do without a valid tracking number. So I finally contacted the company I bought the product from several times and they said TForce will contact me to arrange delivery, I mentioned that they have not once tried to contact me the whole week my package has been sitting in their warehouse, but yesterday late in the day they called and I missed the call, they left message to call back in which I promptly did, I get a recording and left a message but they have yet to return the call, I have now called 4 times and left 4 messages but have yet to receive a call back. I now will be contacting the company I bought my merchandise from to demand a refund and will have to order somewhere else, it’s a shame because I ordered from this company because the claimed fast shipping in which they did get it shipped out promptly but they used this horrible company that cannot deliver the package. From now on when I order anything I will inquire as to who they use for shipping, if they say TForce I will say no thanks and they will loose the sale, it may be thousands of dollars too, so I suggest to anyone to never use TForce and not do business with companies that do, and if your a company that uses this company I suggest you discontinue because this will be bad for your business

This is the worst shipping company I have ever come across. Unbelievable how they are in business! They don’t respond to you, you have to call them. They lie to you. I was lied to saying my shipping is going to be updated and it wasn’t. Called again, my shipping was updated that package is out for delivery. Now I’m told my package is lost. I don’t even understand what has just happened!

It’s time to report them to ICE, and or the government. The fact that companies like ZARA, Fashionova, and other continue to use the makes me wonder if this is a insurance scam with the places that use them. The companies are getting paid back for the “lost/stolen” merch. No way this company can keep doing the same thing yet retailers keep allowing them to deliver. Something is fishy. DHL outsourcing to them to Steal and make a claim. Report report report. This is a SCAM company. Class Action Lawsuit coming soon. I am also calling ICE to report and I do not agree with ICE, but these are the claims of criminals that make the president right.

Worst shipping courier . Please stay away. No commitment and not even an attempt to have the issue resolved.

This has to be the worst logistics company I have ever experienced No one should ever use them especially retailers that ship to customers there highly incompetent from top to bottom There customers service is a disgrace If retailers are using there service there giving them a bad name and it's reflection on the retailer for using such an incomplete company. Really bad company !!!!! To bad I even have to give them even 1 star They deserve less I feel sorry for the people that are employed at this company it makes them look bad for just being employed there

No words can describe the damage done to our parents table shipped across country.Their own drivers who delivered it were in shock when they uncovered it. The family memories coupled with the $2K Tforce charged us is unconscionable. The claim we filed for damages has been denied. THINK TWICE BEFORE USING THIS COMPANY AND THEN DON'T DO IT!!!

I would leave 0 stars. We had a delivery scheduled for today. The driver pulled up to the wrong entrance for our house and I asked him to use the front entrance. He was put off by the request, but said he would. I went in the house and came back out later to check on the delivery and he didn't leave it - didn't call, attempt to reach me - just left. This was a tub for a renovation and now the whole project will be held up. I have been on hold with T Force for over 20 min and don't anticipate anyone will every answer the phone based on reviews. A complete scam of a delivery company.