It has provided me with a great…
It has provided me with a great services, would recommend it.
By Alejandra P.
Response from Text Request· Oct 23, 2024
Thank you for leaving us a review and recommending us.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
455 approved reviews, newest moderated first
It has provided me with a great services, would recommend it.
By Alejandra P.
Response from Text Request· Oct 23, 2024
Thank you for leaving us a review and recommending us.
The best app and so easy to use
By Yurley Quintero M.
Response from Text Request· Oct 22, 2024
Thank you for leaving us a review.
My overall experience with Text Request has been fantastic. It's helped streamline client communication, saving me time and effort while ensuring my messages are delivered on time and reach the right people. The ROI has been clear with better customer responses, and I feel much more in control of my outreach. Text Request is definitely a tool I’d recommend for any business looking to enhance customer communication.
By Monisha R.
Response from Text Request· Oct 22, 2024
Monisha, thank you so much for leaving us a review. So happy to hear that you see a clear ROI from using Text Request.
A great resource for our company! We use it on a daily basis, and a great way to communicate with clients. User friendly with a helpful support team.
By veronica
Response from Text Request· Oct 16, 2024
Veronica, thank you for leaving us a review. Please reach out to [email protected] if you have any questions.
The experience using Text Request so far has been excellent. From navigating the website, to scheduling a demo, to using it day-to-day in our Public Housing Agency, Text Request has been fantastic. It's easy to use and the platform is simple to navigate. It does exactly what we need it to do.
By Amanda
Response from Text Request· Oct 16, 2024
Amanda, thank you so much for leaving us this review. Happy to hear it's useful and really easy to use.
Easy to use and great features!
By Ashlee
Response from Text Request· Oct 15, 2024
Thank you for this review Ashlee!
This is a great program for texting groups. They are also good at tech. support to help you!
By Big Social M.
Response from Text Request· Oct 15, 2024
Thank you for taking the time to leave us a review.
The ease of use and level of support was both top notch and critical to who we chose to use for text messaging for our business. Text Request was hands down the best at helping out and making it easy for us to get setup and use right away.
By JT
Response from Text Request· Oct 11, 2024
Thank you so much for his review. I'll let our success and support teams know you appreciate them!