Really convenient for us
Really convenient for us
By Jeannie L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Textline, the most secure business texting platform on the market. Textline is a secure business texting software that makes communicating with contacts easier. Conduct one-on-one conversations, update a group of contacts, or send bulk texts at scale from your computer or via our mobile app. Textline is used by companies of all shapes and sizes to message customers, leads, and employees. Use our SMS platform to power your SMS marketing campaigns, improve customer service, quickly reach leads, or simplify back-and-forth conversations. With a 98% open rate and 45% response rate, it's clear why thousands of businesses are adding SMS as a communication tool. Why Textline? Textline is designed for modern support, sales, operations, and marketing teams. With business SMS, we help teams boost productivity, improve customer satisfaction, and scale. Plus, Textline is top-rated for SMS security, compliance, and trust. Rest easy knowing your data is protected and your team has the right tools. View some of Textline's powerful SMS features: Try it for Free View Plans + Pricing View Our Website
Textline (textline.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 117 reviews with 5 stars · Clear filters
Really convenient for us
By Jeannie L.
The company is very responsive, and the support process is very convenient. No lengthy ticketing process.
By AuctionVcommerce L.
After 4 years had a problem and it was fixed with non-issue and Great service. Best communication tool I have ever had. My clients love having it 24/7.
By T & J TAX SERVICE I.
I was having difficulties restarting my account and getting all my correct disclosures and I had the pleasure of working with Jennifer, who helped me every step of the way, customer service with Textline has been first class - Thank you
By kids
Great product and really friendly, quick replies on the support side!
By Kaylan P.
Very dependable. I am able to communicate with my clients with no issues.
By Carey D.
great tool for communication
By Erick M.
great products, very easy to use, very affordable
By steven N.