Textbook ManiacReviews of textbookmaniac.com

Never again. Suprises me they are still around, 5 out of my last 5 dealings with these dishonest people have been negative. Someone at this place must suffer from hyperhidrosis. Save yourself the headache and ignore their high dollar bids for your books. They lack communication skills, offer little explanation when a book is not accepted, and if they offer any explanation *see hyperhidrosis comment above. No one is minding the children on the book buying playground. It would be nice to have just one of these in play 1-books returned 2- the option to have them returned even if there is a cost to do so 3-proof of their "recycling" they claim to do with rejected books. Without a watchdog over the playground, the continued thievery of millions of books every year will continue. Do not trust them.

Id give them 0 stars if I could. Pretty sure they stole my book... Just received in the mail the shipping label cut of off of the package I sent with a sticker saying it was refused. No book, no money and it's over a month later.

Do not suggest selling your books to them at all. They offered me about 3 dollars more for a book so I selected them. I sold over 35 textbooks after finishing my RN degree and they were the only company I had issues with. Claimed they had to take off $16 on a textbook as it had a 1 inch by .25 inch stain on the inside cover. Then when requesting picture you one can’t even tell and then they are claiming water damage now. This is all in a book I never even used just brought to class to not get in trouble. Stay away, liars, and much better companies to use. Bookbyte, Amazon, Abe books, etc Stay far far away.

I mailed my books in to Textbook Maniac about a week and a half ago. They were delivered to them exactly 8 days ago, and despite their claim that you're paid within 5 days of receipt I have yet to be paid for them. I sent them a message that was supposed to responded to "within 24 hours" according to the company, and it was not responded to within that time frame, or even at all. I am very disappointed by their lack of responsiveness and would not recommend them to anybody I know.

I have had two very good experiences with this company, and one very bad one. With the first two times, everything went off without a hitch--I used their shipping labels to send the books in question by media mail, they promptly received the books and I received the stated payment within five business days. The third time around however, they claimed they could not buy one of my books because it had "excessive writing" (there were only notes in the margins in the first out of 30 chapters, and I have seen buyback companies buy works in much worse condition before). Even worse however, was their claim that one of the books I sent was fake. I know this is total BS, because I used the book in a PhD Level course last semester, and it was identical to all my classmates' and the professor's copy. . . .moreover, I got an A in the course using the book! The idea that it is fake is simply preposterous. They ended up sending the book back to me. I will note that unlike many of the bad review stories I am seeing here, THEY DID NOT MAKE ME PAY THE RETURN SHIPPING. . .I spoke to a customer service rep on the phone, and he had them ship it back to me free of charge. I am quite upset that they accused me of trying to sell a counterfeit book when I know for a fact that the book is real, but I was pleasantly surprised with their customer service, at least. Thus the three star rating.

DO NOT DO BUSINESS WITH TEXTBOOKMANIACS.COM. I recently sent a book to them to re-sell and three weeks later I received an email stating that the book I sent was a fraudulent copy which I know for a fact it wasn’t. They would not pay me for it and said that if I wanted the book returned to me that I would have to pay the shipping. After speaking to three different people, I was ultimately told that they couldn’t prove that the book they were looking at was in fact the one I sent to them. I received the book in the mail today, after insisting that they pay the shipping, and I can 100% say that the book they sent me was definitely not the book I sent in. Should have checked their reviews first I guess since when I posted mine I was not alone with the same complaint. Apparently they base their business on scamming people.

Terrible experience with this company. I received a quote and a shipping label. I shipped the book out and the book was in great condition with only minimal wear and tear, with no highlights. They received the book, (as I tracked it) and they notified me that they received it, days late I might add. And then whenever it was passed the date that I should have received my money, they then emailed me and said that the book has a different cover than they thought it should. I have never altered a book to change the cover. They then changed my quote to zero dollars and said I would have to pay return shipping for the book! Stay away from this company at all costs! Book thieves!

I've used this company for buybacks for over a year and have nothing but praise for the integrity of their service. This is one of the few buyback companies will still pay you a generous portion of their quoted price if the book does not completely meet all their condition requirement. (Other companies will discard the book for one violation.) They are easy to deal with and pay promptly. I've sent dozens of buybacks to them and never experienced any difficulty with them. A very competent and trustworthy company!