Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
750 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Who are we?Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.Testing you can depend onOur two labs that makeup our testing facility provide results based on two different testing methods: Blood sample: Uses the ELISA method which is scientifically recognised. Hair Sample: Uses bioresonance which is a complementary therapy (CAM).Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals.Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.Visit our websiteShop Hair TestsShop Blood TestsShop Our Pet Test
Test My Allergy (testmyallergy.com) has 750 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 170 reviews with 1 star · Clear filters
Not received yet 😕
By Mrs Alison M.
Response from Test My Allergy· Jun 24, 2024
Hi Alison, we do apologise for the delay sorting out your order, please reach out to our 24/7 live chat team, so we can have a look into your query and try to resolve it as soon as possible. Brian Test My Allergy
I never received the test.
By Kelli S.
Response from Test My Allergy· Jun 14, 2024
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Usman Test My Allergy
I have been waiting on my test results since April 2024, it is now the 13th of June, and nothing. I paid for the "expedited" result timeframe and obviously 2 months is not very prompt. Do not recommend this company. Stay far away.
By Amy
Response from Test My Allergy· Jun 14, 2024
Thank you for your review. I am sorry to hear that you have not yet received your test results. As your review is unverified, I have reached out via Trustpilot to request more information about your order and contact details in order to best assist you. Once I have this information, I will ensure that you receive a response right away! Alternatively, our 24/7 LiveChat can be found on our 'contact us' page on our website. Kind Regards, Usman Test My Allergy
I purchased a test kit. I received nothing. I contact your company and was told you don't send out a kit. So what did I pay for?
By Judy D.
Response from Test My Allergy· Jun 7, 2024
Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. This was stated on our website at the time of purchase. Please reach out to our 24/7 Livechat team who are able to send you your submission form to complete and address to send your sample. Kind Regards, Usman TestMyAllergy
The test results took forever. I reached out about 100 times and nobody got back to me. My wife and I had to get nasty for anyone to respond. We ordered the test through Healthystuff.com and they make it impossible to contact them. 1/10 would recommend.
By customer
Response from Test My Allergy· May 20, 2024
Hi, I'm really sorry to hear about your experience. Delays in receiving test results and the lack of communication are extremely frustrating. I have investigated your case and can see you reached out via our livechat service. Your results had been completed and were sent to you on the 10th May. Our team also resent you your results when you spoke to them. Your feedback is invaluable to us so anything like this will be looked at internally to help improve our service. Thanks again for your review. Usman, TestMyAllergy
I think you mixed up the results with my wife’s test. There were strong indications of sensitivity to dairy with me and my wife had none, and she is dairy intolerant. There is no way to confirm unless we retest.
By Nick V.
Response from Test My Allergy· May 13, 2024
Thank you for your review. We are very sorry to see you are not satisfied with the service. Our lab have checked the data and the submission cards and can confirm that the results haven’t been mixed up. Both samples have been tested correctly, with the correct number and QR code. Please note that you did have an intolerance test only, which can be affected by more factors from the allergy test including diet. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you. Thanks, Usman Sensitivity Check
Can’t review product as I didn’t receive it 🤷♀️ email sent via Wowcher but no response took my money over a month ago
By Gail H.
Response from Test My Allergy· May 13, 2024
Hi Gail, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response, so you don’t need to leave 1-star reviews to get help with your query. As we have resolved your issue, would you please consider amending or removing the review as it contains incorrect information? Usman Test My Allergy
I ordered these intolerance test for me and my partner and was never sent any email of confirmation of order or how to do the testing. After getting in touch with the company through the chat with us box they then sent it to me through there which I had asked again if I could have it in an email (never got it) I sent off my samples 1st class and had paid for results to be back within 48hours. It had been over a week and still hadn’t heard anything back so I had to chase this up with the company who then had sent the results back for myself and hadn’t bothered to include my partners. When I spoke to the customer service again they advised that I should send another hair sample. I got an email today saying they have sent me the results again but I still haven’t received them. Would never recommend this company to anyone. Awful experience and a waste of time I don’t even know how much I would trust the results given and will now have to pay to get a test elsewhere
By Rebecca B.
Response from Test My Allergy· May 9, 2024
We appreciate your feedback. We regret to hear that you're not entirely satisfied with our service. Upon investigation, it appears that although you purchased a couples test, only one submission form was completed. We reached out via email because we want you to fully utilise what you've paid for. Furthermore, I've reviewed the results and can confirm they were sent to you yesterday at 16:22. It seems your review was submitted just before receiving these results. To ensure you maximise the benefits of the test, we've sent you the second submission form via email. Kindly complete it and attach the second hair sample. This will expedite the processing of your results. Should you have any additional questions or concerns, please don't hesitate to contact our 24/7 live chat agents, who are ready to assist you. Best regards, Usman Test My Allergy
