Test My AllergyReviews of testmyallergy.com

Response from Test My Allergy· Jul 15, 2024

Hi Donna, Thank you for bringing this to our attention. I apologise for the delay in receiving your test results and for any inconvenience this has caused. I have personally looked into the status of your test and can confirm that we are yet to receive the sample in our lab. For further information and next steps, our team will email with the details. Thank you for your patience and understanding. Usman Test my Allergy

Response from Test My Allergy· Jul 15, 2024

Hi Darren, Thank you for your feedback. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. I believe you have just spoken to my colleague regarding this too. I hope this clears things and you have the chance to update your review. Best Regards, Usman Test My Allergy

Response from Test My Allergy· Jul 9, 2024

Hi, thank you for your review. You’ll be pleased to hear that as you chose the digital download option, the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you. Thanks, Usman Test My Allergy

Response from Test My Allergy· Jul 8, 2024

Hi, Thank you for your review, We'd just like to dispute this, as we are definitely not a scam, and we are a team of over 25 people, with a dedicated lab. At Test My Allergy, we’re very proud of the people who’ve chosen our test and are living healthier, happier lives. That’s why we believe in transparency of our products, service and satisfaction guarantee. I have though tried to investigate your case further but am unable to find your details. I have requested for more information via Trust Pilot. If you can get back to us as soon as possible and I'll investigate the matter further for you. Kind Regards, Usman Test My Allergy

Response from Test My Allergy· Jul 2, 2024

Hi Lisa, Thank you for your review. Please reach out to our 24/7 live chat team, and give us more information so we are able to get to the bottom of what the issue you are having is. Thank you. Brian Test My Allergy

Response from Test My Allergy· Jun 24, 2024

We’re very sorry to hear that your experience with our test did not meet your expectations and that your doctor found the results questionable. We strive to provide accurate and useful information, and we regret that we fell short in your case. Please contact our 24/7 live chat team, so we can discuss your concerns and work towards a satisfactory resolution. Your feedback is important to us, and we appreciate you bringing this to our attention. Brian Test My Allergy.

Response from Test My Allergy· Jun 24, 2024

Hi Andrew, Please check your inbox for an email from us. As i can see that you have ordered the digital download option,the digital test instructions were sent immediately to you by email, so you don’t have to wait for a test kit. The email contains a link to complete and download your digital test submission form. You simply need to print this barcode form and return this to us along with your hair sample. All instructions on how to take, package, and where to send your sample can be found on the test submission form. If you have any further questions or queries, please reach out to our 24/7 live chat agents who can assist you in any language and get an instant response. Thank You Brian Test My Allergy

Response from Test My Allergy· Jun 18, 2024

Hi Patsy, i can see that we sent the results out to you on the 30 May 2024. We are not sure why you did not receive them originally. However i have sent them out to you once more, if there is any further issues, please use my email address, i will do my best to get it sorted for you. Thank you Brian Test My Allergy.