professionalism
professionalism
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,386 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Testing.com is an educational health resource dedicated to helping consumers understand lab testing and take control of their health. We provide over 400 expert-reviewed lab test guides that explain what each test measures, how it's used, and when you might need it—all written in easy-to-understand language and reviewed by our Medical Review Board of healthcare professionals. Originally launched in 2001 as Lab Tests Online by AACC, a global scientific and medical professional organization, Testing.com combines that trusted educational foundation with convenient access to direct-to-consumer lab testing through certified laboratory partners including LabCorp and Quest Diagnostics. Whether you're looking to understand your doctor's orders, research at-home test kit options, or order lab tests directly with results in 1-2 days, we provide the resources you need to make informed healthcare decisions. Our mission is simple: make lab testing accessible, convenient, and affordable while empowering you to advocate for your own health.
Testing.com (testing.com) has 2,386 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
2,386 approved reviews, newest moderated first
professionalism
By customer
Wonderful service easy to use test results back fast. I will use this service again in the future.
By Samantha
Ordering the test was very easy. However, I had to wait over an hour to get my blood drawn. It seemed that the log-in kiosk was broken so we weren't being registered. The staff didn't seem to know how to remedy the situation. When I finally got into a room, there were computer problems. They couldn't make labels for the tubes, so they were handwriting them which took extra time.
By C. G.
Response from Testing.com· Dec 30, 2021
Good Morning, Thank you for taking the time to share your feedback with us. I am writing in response to your review about the service you received at Quest. I am disappointed to hear about your experience with the wait time. We strive for 100% satisfaction with each and every customer and I apologize that we fell short of this goal during your visit. If you would be able to provide me with the address of the location and any information you remember about the representative I would like to put in a formal complaint. We understand your time is valuable and I apologize that system issues prolonged your appointment. Again, I do want to apologize for the inconveniences you have experienced with our service and partner Quest. I look forward to hearing from you.
Easy to purchase and find a lab nearby, results available fairly quickly
By Ray
Response from Testing.com· Dec 29, 2021
Hello, Thank you for your feedback and we're glad it was an easy prcoess for you.
Awesome! Fast
By customer
Fast reliable service We'll definitely use again
By Karen F.
I ordered the test I needed and got the results the day after I tested. I had a couple questions before I purchased my test and spoke to someone at Health Testing Service. I spoke to such a caring person who helped me tremendously. I highly recommend Health Testing Centers and will use them again when I have the need.
By Trish
Response from Testing.com· Dec 29, 2021
Hello, We do our best to answer any questions and I'm glad you had a great rep to help you during your call.
Awesome! Customer service responded awesome and quickly. Very great services!
By customer