Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
Tertoro IncSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Tertoro Inc., our reputation and customer ratings speak for themselves. We are proud to be a reliable and trustworthy company that always delights our customers!
Tertoro Inc (tertorologistics.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
125 approved reviews, newest moderated first
Great company. Chris was very communicative and was able to get the price down for my shipment
By Turkish M.
Response from Tertoro Inc· May 10, 2024
We appreciate your feedback about the service Chris provided. Thank you for choosing us!
This company is really good. I would like to thank Chris for helping me out. He really helped me having my car on time. I was happy with the service I got. I would definitely work with them again. Thank you again Chris and also thanks for the drivers.
By Majid J.
Response from Tertoro Inc· May 10, 2024
We are so grateful for your honest feedback! Thank you for your trust!
This company was awesome they gave me a quote for 600$ to ship my car from ri to florida. i was skeptical at first but Jesse made the whole process easy and answered any question i had.The price never changed as i was promised. They’ll definitely see future business from me
By Bryan L.
Response from Tertoro Inc· May 10, 2024
Thank you for choosing us! We are sure Jesse will continue providing excellent service for your future needs. Feel free to reach out!
Read the reviews before signing their contact, (which they will call an estimate) that they send you after you verbally agree to accept their initial quote. I was quoted $350 ship a car a mere 500 miles from Kansas to Colorado. I accepted and signed the contract AFTER inquiring several times asking them to assure me the price would remain $350 and they wouldn't call me and increase the price prior to pickup. I played this game one other time. Well, low and behold, on the day of the scheduled pickup they called to tell me they could not find a driver for that price and now they want $550 to ship the car. This is a horrible way to do business. I understand some people fall for this scam and pay the additional fee. I was not desperate and had other quotes. Read the reviews, this company does this all the time even after you sign a contract. I did not read the reviews, I trusted the information I had in writing that they would not increase the price. And sadly, tThey just lay the blame on the drivers and move on. I had a car shipped from Illinois to Chicago in March for $500 plus I tipped the driver $100 because he was on time and kept me informed. I felt $350 for the half the distance was a fair price. But these greedy folks want more. Do not use them or Safe Auto Trucking because they tried the same tactic on the last car. Go direct through the trucking company and avoid using brokers, they are a SCAM.
By Jacob C.
Response from Tertoro Inc· May 1, 2024
Dear Jacob, please accept our apologies for the inconvenience caused. We know that you've previously shipped a vehicle and had a negative experience, that's why we wanted to go above and beyond to secure you a carrier for a contracted price for your specific date. However, in this industry cancelations happen and in cases like this we try to locate another carrier as soon as possible. We managed to get you an option with an enclosed trailer, but they are normally more expensive, as their insurance covers up to $250 thousand. We never charged your Credit Card as promised. We are so sorry and hope for your understanding.
I have never written a bad review in my life but this was the worst experience I’ve had. It all could have been avoided with honesty and communication. First they told me it would be $450 to ship my car the following Monday. I get a call on Tuesday that it will now be $900! I even put down a down payment and signed an agreement. Finally they agreed to $800 to be paid by venmo but the driver didn’t take Venmo when he arrived. Arrival time then when from Wednesday to Thursday to Friday at 12pm to 2pm and finally 4:30pm. I would also go 36 hours without responses during this week. I hope they are more upfront and honest with customers in the future.
By Sam K.
Response from Tertoro Inc· Apr 29, 2024
Dear Sam, we are terrified to receive such negative feedback. We have investigated this case further, and as per our system, we never agreed on a payment method like Venmo. Your shipping agent kept you posted throughout the whole transportation and even called the dealership to set up the pickup himself. We tried to reach you to resolve this inconvenience, but are unable to get ahold of you. Please get back to us at your earliest convenience. Once again, we apologize for not meeting your expectations and will work hard to improve our services.
I would have given it a 4/5 if not for Harper’s hard work and availability throughout the process. Harper responded quickly to our every call and text. He did his due diligence in finding us a new driver when the first was not working out ( to be polite). Car arrived safely and Harper took the time to f/u with us to be sure.
By Kelly C.
Response from Tertoro Inc· Apr 29, 2024
Dear Kelly, thank you for rating us 5 stars. We are delighted to hear that Harper went above and beyond to locate you a carrier. We are so grateful for your patience!
harper is the best he works really hard and got me the best deal
By QSS H.
Response from Tertoro Inc· Apr 29, 2024
Thank you for your feedback!
I couldn’t be happier with the service that I received from Tertoro (and Chris). I had a large vehicle that wasn’t the easiest to figure out, but they worked through the process, and the delivery went perfectly. I would highly recommend this company
By amie G.
Response from Tertoro Inc· Apr 29, 2024
We appreciate your trust, feel free to reach out if you need any assistance!
