Terra KaffeReviews of terrakaffe.com

Long time Terra Kaffe owner and recently retired my TK-01 with the TK-02. The design and look are great improvement and while I had a couple hiccups with the app to get going (they recently migrated their cloud connectivity in-house) due to a firmware update, TK Support was on top of my issue immediately and stepped me through how to get everything in order. Great job, great product. Highly recommend this company.

I have been using the Demi model for the past two months. My previous espresso machine was the Spinn, which uses centrifugal force to express the coffee, and I was happy with that unit until it died. In general, I have been quite happy with the Demi unit, allowing me to make enough adjustments to dial in my coffee taste as I want it to be. The main reason for writing this review is that suddenly I couldn't grind any coffee as of yesterday. I contacted the company and got put through to tech support, which I have to commend in their expertise and patient guiding. I was able to fix the problem with a minimal of trouble and got to know my machine on a deeper level. I deeply appreciate tech support that is available and knowledgeable.

I received my machine as a gift and I’m loving it so far for the convenience and the taste. Love the ability to change to my preferred drinks. I had to contact customer service and they responded very fast and friendly.

Great customer service, couldn’t say better things about it with this company. The tk-02 itself was easy to set up out of the box and easy to upkeep maintenance. It works swimmingly and provides options for whatever coffee type I need right at my fingertips, literally. The app works great as well and easy to pair.

If you’re looking for café level espresso, a superautomatic won't completely replace that, but for daily home use, the TK-02 is perfect for convenience. Getting a good cup of coffee with a single button press makes mornings easy, and cleaning the machine is simple. Having the drip coffee option on the TK-02 is also a great feature when making coffee for visitors who just want regular ol' cuppa joe. Beyond the hardware, their customer support deserves credit. Whenever an issue has come up, their team has been responsive, helpful, and transparent about next steps. They actually work to resolve problems rather than reciting canned answers, which makes owning the machine a much better experience.

Awesome machines, awesome customer service.

Was tired of paying $7 a day for an Americano or coffee on the go. After doing a lot of research I decided to purchase a Demi in the most gorgeous light blue shade. Not only is it gorgeous on my countertop, I’ve been making the best drinks! It’s very easy to use and the overall taste blows my Nespresso I had used for years out of the water. Love it!!!!

I've been a customer since the launch of the TK-01. Terra Kaffe has consistently impressed me with their attention to detail and customer service. With the launch of the TK-02 it was clear they wanted to bring next level technology to their philosophy around coffee. I couldn't be more happy with all of the machines I've bought and look forward to what they launch next.