TerminixReviews of terminix.com

Terrible company, do NOT do business with it. Overbill, do no service, do not resolve issues, anything it can do to not service your account and make things difficult for you, it will do it. Does not deserve even 1 star. Stay away from Terminix.

I called a scheduled an inspector to come to my home. I was told someone would arrive between 4 and 5:30. When no one had arrived or called by 5:45, I called Terminix. The person I talked to said they called the inspector and left him a voicemail. When I still hadn’t from him by 6:05, I called Terminix again and was told that I shouldn’t have been given that appt time, that they don’t really do that time slot. When I questioned her further, she said the inspector no longer worked in my area and I would have to reschedule. When I tried to reschedule she said no one worked in my area any longer. Why was I allowed to schedule in the first place if there isn’t anyone who can come to my area? I wasted a whole day waiting for this appt. This was my day off work and I could have taken care of it without missing any work had this been handled appropriately. Instead, I had to call another company and schedule an appt for the following day. This means that I also have to take a day off work. So Terminix is costing me money without providing any service

I called back in August to cancel my service. They pulled the bait stations from my yard 8/27/24. They have continued to bill me every month since then. I called in September and again this month and I get the same responses but have got no emails confirming cancellation. I’m also always promised a refund that has yet to materialize. I’m going to file a complaint with the better business bureau and see what my bank can do to stop them from continuing to charge me.

I just spent the entire morning waiting for them to show up to an appointment set up last night. I finally called them to be told they put an L in my phone number in place of a 1 so they never bothered to come. I even called when there was still time remaining and they had no idea what they were doing or why. Ask do I want to set up another appointment...hahaha...no. Appointment was 8:15-10, It's 11:15am now!

We called for a problem with mice they sent a salesman he quoted us just under a 1000.00 then tried selling us insulation??? The Tech came out met my husband and he said he was here to kill spiders no mention of mice Husband said no we have a mice problem Tech said oh? he placed four poison traps in attic and didn't seal up anything (salesman said he would do that) then the Tech tried selling us insulation??? Are they an insulation company or a pest control company very disappointed we cancelled Not a good company don't call them its at your own risk

My husband I have spent two months and countless hours calling and talking to numerous individuals with this company. We repeatedly have been scheduled and billed for services we didn't request. They illegally billed our account for approximately 500.00 17 days ago and we continue to be told by Mark (the local owner/manager) that he is "looking into it" and that a refund will be posted, only to call days later and be told the exact same thing. These people are 100% crooked! My advice - run and don't look back!

What a horrible experience. My parents are elderly they have fleas in the house. I called termini to see if they can come to the property and get the job done. First the sales rep said absolutely they can get us a appointment within a couple of days which was lie I found out later. The sales rep also said first payment would be 240 or 250 we were sent an email for $337.00 it gets worse. They didn't show up to parents house again they are elderly. Termini sent a email showing steps on how to prepare the house it took my parents 2 days to do this which wasted there time and energy. Now at this point I was pissed I told them they were elderly they showed they understand and would get someone out rite away. Nobody shows up so I called. This time the representative tries to tell me they never scheduled my appointment that they were just trying to fit me in however I have an email that clearly said appointment scheduled. So I told her I do not want your services please cancel it do not come to my parents house. They forward the call to retention now the lady I spoke to tried to sound all sad like they are losing me as a customer and I should feel bad for her. I don't know what she was on . I told her I do not care I want my services canceled nobody showed up we waited 2 days and my parents moved everything around preparing for the treatment. She said okay she will cancel the call. Next day I check my bank statement because I do not trust them and guess what they charged me $337.00 for services that did not happen. This is completely fraud. I called terminx and the lady on the phone says it's because our autopay was not canceled. This is ridiculous if you canceled my services why was autopay and most importantly why was my payment method not canceled as well ? These people will charge you and not show up and try to play victim. If you cancel services please check your statements. What horrible company what a disgrace I wonder how many times they got away with this.

Très contente de la visite, le technicien Victor Fabre est très compétent, cherche les meilleurs solutions pour mon cas en spécial et trouve de M’Aider en prenant le temps de m’expliquer et le bon rendez vous à mes besoins