Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
45 reviews
Terabit.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choosing the right hosting partner is one of the most important decisions that a business has to make. We're serious about your hosting needs. Your connection with the world relies on your hosting partner, and any inability or instability on their part can negatively impact your business. That's why we prioritize the use of top-tier datacenters and the best carriers, guaranteeing 99.9%+ uptime. Unlock limitless potential for your business with our global cutting-edge, high-performance network solution, with over 6Tbit per second mitigation capacity. Designed with privacy and state-of-the-art hardware at the forefront, we offer the perfect platform to scale your operations securely and seamlessly. We continuously enhance our cybersecurity measures and provide 24/7 real-time support and monitoring to ensure your peace of mind.
Terabit.io (terabit.io) has 45 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 3 reviews with 2 stars · Clear filters
i was marked as fraud and they asked for my ID???? Im sorry, but there was no evidence for me being fradulant, and they just want more information??? absurd.
By Brady P.
Response from Terabit.io· Mar 21, 2026
Hi Brady, Thanks for your review. If your order is flagged as needing review by our automated system, sometimes it may require Know-Your-Customer (KYC) enforcement. This is our standard operating procedure for clients who hit these indicators.
I have been using their hosting for over a year, there hosting was great I didn't have any problems with it , but the only problem that I got was there support , thier support is so bad they respond to you after hours or even days or maybe they don't even respond at all, they didn't have that problem when they started but after a while they started to respond late and most of the times like 90% they are offline you can't reach them you have to type your message and they gonna contact you throw mail but most of the time as I said they take days to respnod or don't even respond at all, I even bought a vps server and after a 2 days I wanted to request a refund and I did a cancellation and I typed the reason, and they still didn't give my money back or contacted me.
By belal T.
Consistently slow support and multiple issues with networking. I have attempted to reach out to support on multiple occasions now and every time I wait for over 24 hours just for the ticket to automatically "close" leaving me to create another one in hopes they see it within 24 hours. In addition to this, the network on my service is close to horrendous, with incredibly high packet loss. Overall, disappointed.
By oPut
