Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
45 reviews
Terabit.ioSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Choosing the right hosting partner is one of the most important decisions that a business has to make. We're serious about your hosting needs. Your connection with the world relies on your hosting partner, and any inability or instability on their part can negatively impact your business. That's why we prioritize the use of top-tier datacenters and the best carriers, guaranteeing 99.9%+ uptime. Unlock limitless potential for your business with our global cutting-edge, high-performance network solution, with over 6Tbit per second mitigation capacity. Designed with privacy and state-of-the-art hardware at the forefront, we offer the perfect platform to scale your operations securely and seamlessly. We continuously enhance our cybersecurity measures and provide 24/7 real-time support and monitoring to ensure your peace of mind.
Terabit.io (terabit.io) has 45 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 12 reviews with 1 star · Clear filters
Avoid this company forever it's a scam! NEVER EVER ORDER SERVICE FROM THIS SCAMERS!
By Kingston712
Response from Terabit.io· May 27, 2026
We requested information to try to find your profile in our system from Trustpilot, as no existing accounts match in our system. You did not respond to our request for information.
stop emailing me
By Ashley F.
Response from Terabit.io· May 27, 2026
Hi, In order to not receive any further emails from us, you must not have an active service. We send emails for support ticket replies, invoices, and service status notices (e.g., active/suspended/terminated). Once you no longer have an active service, emails stop automatically.
Had problems buying a server then i cant even log into it!
By ..
Response from Terabit.io· May 27, 2026
Hi, I did check our ticket system and was unable to locate any ticket or live chat where you might've requested help. In future, please utilize our ticket system if you have a problem and our staff would be happy to help you.
I lost over $300+ USD with Terabit.io, and they also wasted my time. I initially added $60 USD as funds, and after using their services, they banned my account without providing any valid reason. This platform provides fake services and is completely a scam. The promises made on their website are nothing but lies. Their customer support is useless and avoids answering questions instead of solving issues. I want to warn everyone to stay away from this platform as it will only waste your money and time. My advice is to keep your funds and data safe and avoid this fraudulent platform at all costs.
By Eva R.
Response from Terabit.io· May 27, 2026
You were provided relevant sections of the Terms of Service in which your account was terminated for. You then proceeded to create multiple accounts to harass our staff, re-affirming our decision to terminate your services was appropriate.
