Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Tempus Logix Auto Transport
Tempus Logix is a vehicle transport brokerage company, fully licensed and bonded.We specialize in transporting cars, motorcycles, ATVs, and heavy equipment items in the mainland, Hawaii, and Alaska.Feel free to visit our website to try our new car shipping instant quote calculator based on Artificial Intelligence (AI). It eliminates errors during the quote calculation process to guarantee affordable prices and timely transportation. www.tempuslogix.comYour satisfaction is our top priority!
Tempus Logix Auto Transport (tempuslogix.com) has 647 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
They agreed to a price and promised to pickup load in 1-4 days. It was 11 days later when i had to cancel the order and find another carrier. It was a major inconvenience and total waste of my time. Read the reviews and you'll see they do this to a lot of people. Find another carrier you can trust because these people do not care!
RE Reply from Tempus Logix: You couldn’t locate my order! How many dissatisfied customers cancel their orders after 11 days? Obviously, too many to count! Your reply is too little too late and just nonsense. I genuinely feel that your quote on Shiply (Fast_CAR_Ship) was never a legitimate offer. First, you say you can't find a driver for my load than miraculously you can if I agree to pay more money. Shame on you for your business tactics!
By Harper
Response from Tempus Logix Auto Transport· Mar 9, 2026
We’re sorry for your experience, but we couldn’t locate your order under this name. Carrier availability can depend on pickup and delivery locations, though we always do our best to assign one as quickly as possible.
Poor service
It’s been weeks and they still have not picked up our car. They claim it is to expensive even after they quoted a price then requested more. They have also called and asked us to take down a poor review, but have not resolved the issues.
By Mike B.
Response from Tempus Logix Auto Transport· Feb 2, 2026
Dear Customer,
We understand your frustration and appreciate you sharing your concerns. From the beginning, we have continued actively working on your shipment; however, carrier availability, market conditions, fuel costs, and weather-related factors can cause rates and pickup timelines to fluctuate despite initial estimates.
When a carrier is unable to honor a quoted rate, we always communicate this transparently and request approval before moving forward with any changes. Our goal has never been to delay your shipment, but to secure a reliable and fully insured carrier that can safely complete the transport.
Regarding the review, we reached out only to ask for patience while the issue was being actively worked on—not to dismiss your concerns. We remain committed to resolving this matter and are still doing our best to finalize a pickup under the most reasonable and realistic terms available in the current market.
We value every customer and appreciate your understanding as we continue working toward a successful resolution.
— Tempus Logix
Tempus Logix destroyed a brand new…
Tempus Logix transported a brand new truck for me. It was my son’s first truck. Tempus Logix hired a carrier that did over $10,000 in damages to the truck in transport. Tempus Logix agreed they damaged the vehicle but carries no insurance for damaged vehicles and refused to pay for the damage to my truck. They said it was the drivers fault for not having insurance although they hired the uninsured driver. The driver and Tempus Logix accepted fault but refused do pay for the damages. I strongly suggest you not use this company. They don’t make sure your vehicle is insured and they won’t pay if they destroy it. I hired Tempus Logix. I was never made aware they hired someone else who was not insured. Tempus Logix is responsible for my truck. If they hire someone else that person is responsible to Tempus Logix. Customers should know Tempus Logix doesn’t insure the vehicles they agree to have transported.
By John V.
Response from Tempus Logix Auto Transport· Jan 12, 2026
Dear Customer,
We sincerely apologize that your shipment was damaged. Please know that we thoroughly review all carrier paperwork before assigning them to ensure they are fully legitimate and authorized.
We regret your experience and want to assure you that we made every effort to file a claim; however, the carrier’s insurance company declined to cooperate. Unfortunately, some carriers do not comply when damages occur.
In this situation, we advised you to file a police report, and we will fully assist you by providing all documentation and records related to your shipment. Once the police report is opened, the responsible parties will be obligated to take responsibility.
We encourage you to pursue legal action, and we remain committed to supporting you with all necessary information and documentation.
Thank you for your understanding, and we are here to assist you throughout this process.
Sincerely,
Tempus Logix
Tempus Admitted "Mistake" on Guaranteed Delivery - Family Left Without Luggage for Holiday. aid a premium total of $1,800…
I paid a premium total of $1,800 (nearly double the standard quote) specifically to secure a "Guaranteed Delivery" date related to a family vacation. The broker, Tempus Logix, confirmed this guarantee in writing and on multiple calls. We packed the car with our family's luggage, counting on it arriving in time for our holiday. When they didn't deliver on the guaranteed date, we were left for three days without our belongings - which meant I had to rent a car and buy clothes. When I confronted them, they admitted in an email that their agent made a mistake providing a guaranteed delivery. Despite admitting they made a mistake, they did not return their $800 broker fee. They offered a vague, unspecified "discount," but rejected my offer to settle for the non-guaranteed shipping rate they had quoted me minus what I had to pay to rent the car, etc. Because they haven't refunded the commission, I have had to begin the process to recover these funds through American Express. Which is yet another pain in the neck.
I don't view them as a trustworthy company to deal with. At every step, I reiterated the guarantee / need for timely delivery. And yet they only after they had collected the car (and collected my money) did they tell me they wouldn't meet their obligation. Also, they wouldn't return the car so I could get our luggage and make different arrangements - so I was really stuck. A bad experience for me.
By Redmond I.
Response from Tempus Logix Auto Transport· Dec 22, 2025
Dear Redmond,
Thank you for your patience and understanding. As per your request, we successfully picked up your shipment on the desired date. However, regarding the delivery, there appears to have been a misunderstanding. Unfortunately, we were unable to meet the original delivery date due to unforeseen factors, including weather conditions.
Once we were made aware that the driver would not be able to arrive on your specified date, we immediately requested they bring the shipment back. However, by that time, they were already en route, with other shipments scheduled for delivery along the way.
In logistics, delays can occasionally occur, and unfortunately, they can be unpredictable. We truly understand the inconvenience this has caused, and we are committed to resolving the situation. As a gesture of goodwill, we would like to offer compensation to help make things right and ensure your continued satisfaction.
Your review matters to us, and we appreciate you bringing this issue to our attention. We look forward to resolving this matter promptly.
Best regards,
Tempus Logix
The Absolute Worst
This is by far the worst, inconsiderate transport company. They provide a date and time frame for pick up and never show. There was no call or explanation. They provide you with another date and time, again no call, no show. These people will have you sitting around and they don't show up. It's ridiculous! The person paid a fee to get the motorcycle he bought from me picked up by these people to be delivered to him by a certain day, which of course will not happen because they still haven't picked up the motorcycle and this is day 2 waiting around for them.
I give the a 0 on professionalism. And a 0 on respecting other people's time. I should be able to put 0 stars but you have to put at least 1. Hopefully, they'll show up on day 3 of waiting around for them.
By Venus R.
Response from Tempus Logix Auto Transport· Dec 8, 2025
Hello,
It appears that the customer requested a driver at a specific lower price that, unfortunately, we were unable to secure. As soon as we realized we could not locate a carrier at that rate, we promptly refunded the customer’s initial payment so they could make alternative arrangements without delay.
We always strive to accommodate our customers’ requests whenever possible, and we aim to be transparent if a requested rate is not feasible. If you could provide any additional details, we would be happy to review the situation further and assist in any way we can.
Thank you for your understanding.
Shake down!!! I just got off the phone with Helen…
I just got off the phone with Helen from Tempus logistics trying to shake me down with an increased cost from what I contracted to move my backhoe.
I booked the move through Shiply for an agreed cost, paid with my CC and she said they can't do it for that price. So unprofessional and sketchy. While I now have to get my money back from Shiply, I am glad I didn't have them touch my equipment. I have zero confidence in their integrity.
By Chris M.
Response from Tempus Logix Auto Transport· Dec 8, 2025
Hello Chris,
We tried to locate your shipment in our system, however we were unable to find any order under your name and we do not have an agent by that name in our company. We believe there may be a misunderstanding.
Please note, if payment is received and for any reason we are unable to assign a carrier, we immediately issue a refund—that is our standard procedure.
Whenever you have a moment, please give us a call at (818) 942-7030 so we can review the details together and resolve this misunderstanding right away.
Thank you.
Poor they were supposed to pick it up…
Poor they were supposed to pick it up on Oct 4, but didn’t pic up till Oct 17, wasn’t delivered Oct 19 at 1020 pm so everything is dark and you can see anything, I was going on vacation the next day, so couldn’t check it out, now I found a scratch on the front nose of my Spyder. I wouldn’t recommend using them.
Randy A
By Randy A.
Response from Tempus Logix Auto Transport· Nov 29, 2024
Hello! We are sorry for the inconvenience regarding the delays. The shipment was booked a few weeks before it would be ready, and we had some issues finding a driver quickly.
The damage was reported a long time after the delivery, and it was not noted on the BOL, nor is it visible on the delivery inspection pictures. Feel free to contact us if you have any questions or concerns.
Thank you.
-Michael
Horrible experience on many levels
Horrible experience and probably too much to type here. Basics are that they made commitments, didn't meet those commitments and then blamed industry issues, trucking companies and drivers. They even lied to us, blaming the auction house for pickup issues and the auction house confirmed that this was not what happened, so they outright lied. We paid extra for enclosed shipping and got open shipping. We paid for door-to-door service and had to meet the driver 8 miles away and transfer the item to our trailer in the dark. We had to follow up with them as they repeatedly didn’t follow up with us. Basically, we paid them to be a middleman, with no perceivable added value other than to make the experience a horrible one.
By Mark
Response from Tempus Logix Auto Transport· Sep 14, 2024
Dear Mark, we regret to hear your dissatisfaction with our services. We are indeed committed to ensuring a smooth shipping process. Arranging pickup at the auction is sometimes challenging since there are several bureaucratic systems to pass through to receive the vehicle, and this was the case here. The auction delayed the car's release, and it took the driver a lot of patience to make it happen. Also, we informed you that carriers with semi-trucks might be unable to maneuver to some doors and that the service only renders door-to-door access to semi-truck-accessible locations. Customers with inaccessible locations are advised to meet them at the nearest large area that will be best for the truck turnaround. We hope to get in touch another time with a more understanding process.
