TelegenixReviews of telegenix.com

This has probably been one of the worst companies I’ve ever dealt with. When I first reached out to Telegenix at the end of June, everything seemed great. The initial consultation went really well, the salesperson was awesome, and I honestly thought I had found a good company to work with. I felt good enough about it that I went ahead and paid for an entire year upfront. After getting my blood work done and everything submitted, it took almost a month just to get my first prescription. Every time I reached out, I was told there was some kind of issue with the pharmacy. Nobody could really give me a straight answer about what was going on. I gave them the benefit of the doubt and figured it was just a one-time issue. Well, here we are in the middle of October, and I’m dealing with the exact same thing again. I ran out of my medication at the beginning of October, and I’ve been getting the runaround ever since. One day I’m told they’re going to overnight my prescription, and the next day there’s suddenly another issue with it. It’s always something, and nobody seems to know what’s going on. After dealing with this for months, I finally decided I’d had enough and requested to cancel and get my money back. Now they’re telling me they’re only willing to refund half of what I paid, even though I paid for an entire year and have only gotten about two months of actual treatment. I don’t see how that’s fair at all. I paid for a service that I expected to receive, and they’ve failed to deliver on multiple occasions. When you’re dealing with someone’s medication, especially something that needs to be taken consistently, you can’t just keep giving people the runaround. I would not recommend this company to anyone. The sales process was great, but once they had my money, my experience was completely different. I’m also going to be filing a complaint with the Better Business Bureau because I don’t believe I should have to lose half of what I paid when the company hasn’t held up its end of the deal. If you’re considering using Telegenix, especially paying for a year upfront, I’d seriously think twice. I wish someone had warned me before I signed up.

My experience with Telegenix has been extremely disappointing. The sales representative initially gave me a positive impression of the company, but after I became a customer, the communication and support fell far short of what I expected. I struggled to reach customer support, and my sales representative did not answer my calls. It took approximately six weeks to arrange a one-on-one appointment with a doctor, followed by another month to find a company that could prepare the testosterone. The information I received during the sales process did not match my actual experience, leaving me feeling misled. Once I received the testosterone, there was no proactive follow-up or clear communication about ongoing care. My questions and expectations regarding estrogen management, including whether an estrogen blocker would be appropriate, were not addressed. The biggest issues were the delays, lack of responsiveness, and lack of follow-through after payment. Based on my experience, I cannot recommend Telegenix. I expected reliable communication and ongoing support from a company coordinating medical care, and that is not what I received.

Good to know you guys are paying to have your terrible 1 star reviews removed and only showing the 5 star reviews. F2ck this company

I previously left a good review about telegenix , this one is not so good. The first review I mentioned it takes a very long time to get meds, that still has not changed. I used this company for trt meds , which communication and sign up is very easy but after that , it's a nightmare. I will admit they did fix a wrong for me the first time. 2nd order hasn't been going to smoothly. It has been 2 weeks now and heard nothing from the pharmacy. Was told by Genix rep it would be 10 days, after constantly asking about it and telegenix just responding we will keep you updated. Behold , the day my trt subscription is due I didnt pay it because, well why wld I , I haven't even recieved my current order, Noone is gnna pay when they haven't received other items that were ordered. . Yes the t is a different med than what I ordered. So when I didnt pay subscription, that same day I get a text from rep, "update, there was a hiccup in processing your medication that was already paid for. Seriously telegenix ya have to do better. I told rep why wld I want to continue care when you can't get meds to me in a timely manner, I also stated nothing was offered to me in terms of customer service for not receiving my meds in a timely manner. She states," we gave you a free month subscription..lol exactly when did I get a free month. When signing up I paid 240.00 for 2 months of t. First bottle revive rx underfilled so telegenix paid for a new vial, which was were I gave the good review the first time. So that bottle was to replace the 1st vial. So . They proceed to cancel my subscription, I did agree with that though cause it's just a hassle. The meds are legit though just ordering meds is terrible for gttng them when you need them. Stay away unless you absolutely cant get it anywhere else. There are hundreds of other companies like this out there , I suggest do some research first before choosing. Update for telegenix reply: How did you go above and beyond? You mean beyond the actual price of meds. They charge 350 to 387.00 for hcg from revive when all it cost is 200 and some change lol. Funny how other providers can use the same pharmacy , same strength but pay 130.00 less. All their meds are marked up people. Do your research first. Furthermore. Again you said you gave me a free month subscription..where was that at? The free bottle of test was because my bottle was underfilled which I had already paid for cause ot was to replace what I paid for. The batch was bad.