tekrefurbs.comReviews of tekrefurbs.com

TekRefurbs sold a "Refurbished Excellent Condition" computer on Amazon(dotcom). When I got the computer, it was not in excellent condition. I expected some wear when I bought it. I didn't expect it to be sent to me with a dead CMOS battery (holds settings for computer hardware) a broken bottom cover that was flapping because the screw mount was stripped out, and the keyboard was heavily used. Mouse button falls off of keyboard mouse. A film of some kind was sprayed onto the surface of the computer to make it look new(er), but it is just a mess. Bottom speaker holes screen broken, speakers filled with metal shavings! It doesn't look like anyone really inspected this computer before sending it out. While I should have just sent it right back I was working on a project and needed it.

We had problems with a computer we purchased from them from the get go. We purchased the computer on amazon.first it had a broken charger and then a broken mouse pad. Within less than a year (unfortunately outside of the return period) it started shutting down and not turning back on. We took it to the geek squad and were told it couldn't be fixed without a bios password. We contacted Tek refurbs and were told they didnt have it. We then contacted Dell and they said that this was a federal government computer and could not be accessed by someone that was not a federal employee. Why are they selling government property they know full well cannot be serviced without a password they cannot provide

Can't get any help, plus the new pc is stuck and can't get it to set up.

Broke after 2 days of use, Bob, at their customer service, not concerned, no apologies, actually hung up on me. Told me tough, return if I want, supposedly is sending new video card to fix, see it sometime next week, no assist with the actual repair. Steer clear of these rip off artists.

This company is a fraud! It doesn't hold true to the claim of good salesmanship and our laptop started falling apart within a month! We sent requests for a new battery and they never sent one. Then the mouse stopped working and can only use the center dot of keyboard to manuever the laptop. Then the top of laptop came off on one side when opening! To top it off, we purchased a guaranteed and they will not fulfill it! They procrastinate until the time runs out!

Purchased a PC and an extended 1 year warranty on July 6, 2021. Total amount was $506. Went bad after six months. Called and left a message about my problem. No return call. Sent an email explaining my problem and the fact that I had the extended warranty. They have never responded in any manner. I understand that things break down, hence the extended warranty. Bad behavior to sell an extended warranty to make a few extra bucks and then stiff the customer. Cost me $329 to repair. I was pleased with the PC they sold me. Tekrefurbs lacks corporate integrity.