Costs me money...
Every time they call (about every 6 months) they tell me I have to pay for an update of yet another "important" product on my screen. Most recently I fell for an update (they are all "for life") I was told it would expire that night and I wouldn't be able to use my computer if I didn't upgrade. When I came to work to ask my IT guy he didn't know anything about this product. It's always priced in US $$ but I have to pay CDN $$ and through the nose exchange. This all began from me having trouble downloading a printer driver and called through Canon Canada and got this US company. Not happy about that. Had enough!
By LP