The Golf ClubReviews of teegolfclub.com

Order did not go through, amex prepaid card not accepted

Was supposed to receive item today, have not received an update to my order status. Also had to sign up for an account with the site to view my order status and began receiving golf-related spam mail, was hoping I wouldn't be adding to mailing lists in order to track a package. About to call the customer service line, this review could change either way depending on the next few days.

When I choose The Golf Club I thought the product I had purchased was in stock from their warehouse or company. After 7 days and no shipping update, I called and was informed the product gets shipped from the Manufacturer directly. This was not listed in the description and if known that was the case I would of purchase directly from Footjoy or another distributor. The Golf Club should be more specific on their website when purchasing items.

Unfortunately my experience has not been positive. I ordered pants for my daughter that were evidently back-ordered - there was never any indication of that. I finally called after a week with no indicaiton that they had shipped and was told they were back ordered but expected to to ship in two days on the following Monday. It is now Monday a week later and still no notice of shipping. So not a good time to ask me to review.

The individuals with whom I spoke were nice, but were not much help. I ordered a club ten days in advance of a planned golf trip and received an email 2/14 7:54am "Awaiting Fulfillment". Then at 1:04pm that same day received another email updating my order to "Awaiting Shipment". When I hadn't received it by 2/20 I called and spoke to customer service who said my order was still awaiting shipment. I asked if he would expedite the order and told him my situation leaving 2/24. He was nice and offered a return but did not expedite and even waited one more day to actually ship the club. Received email 2/21 "Order Shipped" but no 2 or 3 day expedited status. Very disappointed in the lack of enthusiasm with the employee I spoke with.

Planned on using for a golf trip. Had to borrow a bag.

advertised on-line price was raised when I placed the order -- Ping orders had to be placed by telephone. I went ahead with the order, but will never use this company again and will tell everyone at my country club about the experience (Discovery Bay, CA)

Slow service and not enough information on order status. Pricing average. Bottom line not impressed will probably not use this seller again.