Awesome products
I have always admired TechSmith Products. They are simple to use packed with features. For most users, it is the best option.
By manasee.agate
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
395 reviews
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We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
395 approved reviews, newest moderated first
I have always admired TechSmith Products. They are simple to use packed with features. For most users, it is the best option.
By manasee.agate
Camtasia is a very user friendly software, each time i use it i learn more about its many possibilities. I run it with mac m4 chip so its pretty smooth no bugs…. Which i was experiencing before with my intel processor.
By Mario
Love the product
By Joseph C.
Resolving my issue from your help desk was great. What i don't like is that 2024, is the end of the perpetual license. Please let me know if i incorrectly understood the above rgds Craig
By Craig
Response from TechSmith Corporation· Oct 10, 2025
Hi Craig, Thank you for your feedback! We're happy we could help. You are correct in your understanding. v24 is the last version we will offer on a perpetual basis. However, you are able to continue using that version indefinitely. For more information, please see our FAQ at the link below. Thanks! https://support.techsmith.com/hc/en-us/articles/27009223314701-TechSmith-Transition-to-Annual-Subscription-Pricing-Model-in-2025
Your chat tech was very helpful. Explained that you no longer offer perpetual Snagit licensing and quickly helped get me up and running again. I do wish TechSmith would reconsider offering perpetual licensing. I would gladly pay 2 to 3 times the yearly subscription cost for perpetual.
By Rob
No resuelven mi problema desde Mayo
By Xochitl
Response from TechSmith Corporation· Oct 8, 2025
Hi Xochitl, We are very sorry that we were unable to resolve your issue. We will be processing a full refund for you. Lamentamos mucho no haber podido resolver su problema. Le procesaremos un reembolso completo.
great company with an excellent product. great customer service as well!
By sean
The diligence and eagerness of your support staff to resolve issues and provide satisfactory solutions.
By David H.