Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
395 reviews
TechSmith CorporationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
395 approved reviews, newest moderated first
You took away the educational discount from Screencast Pro.
By Dr. Jeff U.
Response from TechSmith Corporation· Oct 21, 2025
Thank you for your feedback. We're sorry for any frustration regarding the educational discount for Screencast Pro. Please contact us directly, and we'll be happy to help you out with a discount.
Good customer service made the software transition seamless
By customer
I need a follow-up hands on help to record a meeting and play it back in Webex for all attendees.
By Pam
Response from TechSmith Corporation· Oct 20, 2025
Hi Pam, For support, please reach out directly to our team at the link below. Thanks! https://support.techsmith.com/hc/en-us/requests/new
Camtasiaは永年愛用してきましたが、Snagitは久しぶりに使いました。 使い勝手が格段に良くなっていますね！ これからCamtasiaとSnagitを連携させて効率を上げていきます。
By Yoshiharu
I was checking on whether my old product license was still valid. The support person was very helpful, explained my options, and even followed up a couple days later because I had not responded. Excellent customer service!
By Greg M.
We appreciated your timely attention to our request.
By Chris
You are ripping off teachers
By customer
Response from TechSmith Corporation· Oct 20, 2025
Hi Mark, Thank you for sharing your feedback. I'm happy to let you know that we now offer a 30% discount for all verified teachers to help make our tools more accessible. https://www.techsmith.com/all-products/discounts/
All of my experiences with TechSmith have been outstanding.
By Gareth and Diane L.
